Back to Muscle Rack 48"W x 18"D x 72"H, 5-Tier Steel Shelving, 4,000 lbs. Total Capacity; Black

Customer reviews

3.4 out of 5stars
(15 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
04/20/2020
Great Shelving units, Very Poor packaging
I ordered 5 of these shelving units for my garage. Fedex delivered 3 of the boxes, and two were damaged, with one being completely open on one end. The Fedex delivery man said that the other two boxes also came open at the warehouse, and that they would be taped up and delivered the next day. This both annoyed me, and worried me. When my husband got home, we went to work building the three units that were delivered. Two of the units were complete and went together well. The box that was delivered open and damaged, had two missing pieces, and a broken shelf board. The other two units were delivered the next day as promised, and had no pieces damaged or missing even though the boxes had come open. I contacted the company that makes it distributes the shelving units. I told them about the damaged and missing pieces. They said that the warehouse was closed to to Covid-19, and that they couldn't help me. So we returned the unit to Walmart for a refund, and then ordered another unit on the Walmart website. So the units are great. No problem there. Just be aware, that they are poorly packaged and will more than likely be open, or damaged. It's like a game of Chance.
DGold

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
03/06/2021
Missing Connector Pieces- useless
We have previously purchased this item and liked it very much but this 5-shelf unit came without connecting pieces and there is no one to contact to get them. It is useless.
Cecily
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    01/29/2023
    Heavy duty with simple assembly
    Tool free assembly was a breeze. Once together it was very sturdy. I assembled the unit as two separate sections to create a workbench and added 24 x 48 particleboard tops. Extremely pleased with how well it works. Sturdy shelving easily holds toolboxes and powertools.
    David
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/07/2021
    Nice Shelves, but Disappointing Design Change
    I bought one of these units a couple of years ago, and I really liked it. Sure, the shelves are particle board, but they are very strong. Connecting the two halves is a little weird and feels like it isn't stable during assembly, but once you have it together, the thing works just great. It is nice-looking, strong, and holds a ton of weight. The problem is they changed the finish on it since I ordered my first one, and I just don't like it. The previous look was a matte charcoal grey, with silver pegs for mounting the shelves. It looked really nice. But when I received this second one, it came all painted in a shiny black paint. Even the silver pegs are painted over. While putting it together, some of the pegs were scraped slightly, revealing the silver underneath. It's just not as nice looking compared to the previous one. And they don't even match, which is annoying because that's why I bought another of this particular one. The photos in the product listing have clearly not been updated, so just be aware that what is pictured is not necessarily what you will get. Here are a couple of photos for comparison. The all black would probaby be fine on its own, but it's disappointing when you don't get what you expect. And now my two shelves don't match each other.
    Stephen
  • 4.00 out of 5 stars review
    Verified Purchaser
    05/07/2021
    the boards are cheaply made
    This would have been an easy 5 stars but! (I bought 4 so I know what I am talking about) I had to hold back because the the boards are chipped and crumbly, it almost made me wonder if it will hold but it did. I just hate and disliked that the boards falling or let me say coming apart. I hope I don't get to return my last order. they are super sturdy and well built. I would love to see an improvement on the boards
    Jonjerry
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/28/2021
    GRENT SHELF UNIT, CHALLENGIING TO ASSEMBLE
    I hired your recommended handyman to assemble the unit. Thankfully he could modify it in order to get it assembled. The top half of the unit hooks onto the bottom half. Instructions show 2-3" overlap. Overlap is 1" at the most. Some holes were slightly off. Handyman needed to use mallet to pound cross member pieces into place. The average person could NEVER get the unit together. Now that it is assembled, it is sturdy, looks good and works well in my storage locker.
    Sharon
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/27/2021
    You won't receive all parts for assembly!
    I ordered two shelf units within a week of each other. The first one is great and I love it! Easy to put together. Very Sturdy! Absolutely perfect for what I needed. The second unit arrived missing the post couplers. I called the phone number of the company listed on the instructions. I was told that that model didn't include post couplers. When I told the associate that on Step 3 of the assembly instructions it showed them, she said that was a typo but as a courtesy they would ship me a set. A week later the package arrived but I wasn't sent couplers I was sent 4 additional outside posts. The new posts don't even fit the rivets. I was very satisfied with my first purchase then completely disappointed with the second.
    KJ710
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/21/2021
    Heavy Duty and made in USA
    These are sturdy even after cutting the back legs off for my particular need. I have lots of gallon oil containers and other heavy products on it and also use it as a work table.
    Gregory
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/06/2021
    Missing Connector Pieces- useless
    We have previously purchased this item and liked it very much but this 5-shelf unit came without connecting pieces and there is no one to contact to get them. It is useless.
    Cecily
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/28/2021
    Looks great!
    I was able to put this together fairly easily. I used a rubber mallet as it suggested. The only part I'm worried about is the joint between the upper and lower sections. It feels solid but it did take some extra effort to figure out how to do it. I will be ordering more.
    Jeri
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/19/2021
    Broken box and missing parts
    I'm really disappointed and mad with purchase the guy was dragging the box and the are missing parts. The 4 couplers that unite the bottom post to the top post. Therefore how I'm I suppose to assemble my rack. I've bought others shelves and they all bring the brackets or couplers. Also particle board shelves are broken all the corners.
    Vilma
  • 2.00 out of 5 stars review
    Verified Purchaser
    09/28/2020
    Cutting corners...
    I've bought these shelves about this time last year and to be honest, I couldn't praise them enough! Unfortunately these “same” shelves I just received are not the ones from last year. I'll cut right to it. Last year they came with joining bracket to connect two tiers of shelves. Now the instructions just say to use the shelving brackets to connect them. This instantly turns this set up from a one person job to a three person hassle, so three stars lost. Unless things change I'm looking to a different company for my shop shelves next time.
    Dustin
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/18/2020
    Be Patient.....
    Ordered two sets. Took three weeks to get here and had lots of drama because both boxes were damaged in transit and it took three days for the shipper to get back with Fed Ex to resolve whether it should be delivered. Good news is all of the parts arrived however all of the 5 press boards in one box had damage on the corner. Was poorly packed by the vendor. Only had one set of directions In the two boxes. Difficult to put the second layer on so get yourself a rubber mallet and helper to set it up. Once set up, it appears to be pretty solid. Each box weighs 74 lbs so eat a big breakfast. Took 4 hrs on the Walmart chat line waiting to help rectify this order. So the stars are for the long chat wait, poor packaging, and difficult in setting up.
    james
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/06/2020
    Quarantine Shelf
    Very easy to put together. Took me and my 2 boys(13,11 they wanted to help, could have done it alone) only 25 minutes. A best practice is to have it close to the area , it will be left. Edges are sharp so be careful. Great quality product.
    thomas
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/20/2020
    Great Shelving units, Very Poor packaging
    I ordered 5 of these shelving units for my garage. Fedex delivered 3 of the boxes, and two were damaged, with one being completely open on one end. The Fedex delivery man said that the other two boxes also came open at the warehouse, and that they would be taped up and delivered the next day. This both annoyed me, and worried me. When my husband got home, we went to work building the three units that were delivered. Two of the units were complete and went together well. The box that was delivered open and damaged, had two missing pieces, and a broken shelf board. The other two units were delivered the next day as promised, and had no pieces damaged or missing even though the boxes had come open. I contacted the company that makes it distributes the shelving units. I told them about the damaged and missing pieces. They said that the warehouse was closed to to Covid-19, and that they couldn't help me. So we returned the unit to Walmart for a refund, and then ordered another unit on the Walmart website. So the units are great. No problem there. Just be aware, that they are poorly packaged and will more than likely be open, or damaged. It's like a game of Chance.
    DGold
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/09/2016
    Sturdy when assemblied correctly.
    Long learning curve for assembly. The first one took an hour and a half to assemble, the last one took 10 minutes. Instructions not very good and beware of reboxing. I received a box that someone had try to put together, but did not succeed. While it was bent, I managed to put it together myself. The metal arms are easy to bend so be careful. You must use a heavy rubber hammer to secure the fasteners. The top two shelves are not secured very well, so I split the shelves into two parts, one with a bottom plank, and one without. Worked out real well.
    Getterdone
  • 4.00 out of 5 stars review
    Verified Purchaser
    08/08/2016
    Pretty Decent Shelf
    There are several different manufacturers of these types of shelves and we have several of them. This one is of the better designs. The only two things about it that I do not like are: 1. The shelves are thinner than others so they sit down in the shelf frames. This creates a lip around the shelf, making it a little more difficult to slide larger boxes on and off the shelf. 2. The shelf frames are shorter in height than others we have. This is only a problem on the top shelf placement as the vertical frames extend well above the top shelf, exposing the sharp ends of the vertical frame. Other than that, this is a pretty good unit, overall.
    ExperiencedUser