Customer reviews
2.57 out of 5stars
(7 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
01/17/2016
Better than Expected
I'm really happy with my purchase. Yes it is more of a blue/gray/slate color than a beige stone color...It is a good value for what we paid, though. I bought it for my son's room. It could use more padding in the headboard. There is one unfinished side of the side rails (the one that sits against the wall.) However, I knew all of this prior to purchasing the bed. I was really surprised that it was very sturdy. I was expecting it to fall apart after reading some of the reviews. Time will tell if it continues to be as sturdy as it is now. Overall, I'm happy!
DebT
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
10/21/2014
Ugly, nothing like what the picture showed.
This bed is so ugly, the sides are nothing but messy fabric looks like there's not enough stuffing. So disappointed, had my father in law put it together now I just wish I could take it apart and send it back. Huge waste of money! DO NOT BUY
Julia26
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser01/17/2016Better than ExpectedI'm really happy with my purchase. Yes it is more of a blue/gray/slate color than a beige stone color...It is a good value for what we paid, though. I bought it for my son's room. It could use more padding in the headboard. There is one unfinished side of the side rails (the one that sits against the wall.) However, I knew all of this prior to purchasing the bed. I was really surprised that it was very sturdy. I was expecting it to fall apart after reading some of the reviews. Time will tell if it continues to be as sturdy as it is now. Overall, I'm happy!DebT
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1.00 out of 5 stars reviewVerified Purchaser01/12/2016side rail broke within 5monthsI must say I was happy with the purchase at first, however within 5mos of having this bed the front side rail broke I am not satisfied with this product will be contacting the Manufacturer DWell 877-864-5752 to see if the warranty covers this . I paid $200 for this bed, very unhappy customer.Golden
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1.00 out of 5 stars reviewVerified Purchaser05/13/2015Support Broke within 6 monthsDon't buy this bed. I bought this bed for my teenage granddaughter and my daughter-in-law said it was cheaply made and within 6 months the bottom supports broke. I was traveling with my job and didn't call .... now when I visit the bed was piled up on the floor ..said it completely fell apart. I called the company but it was out of warranty 5 months and they say they can't do anything ---out of warranty. So don't waste your money spend more and read the reviews ..I just thought the style was perfect for what she wanted. But I wasted my money ...and now she was mattress on the floor.shellladydi
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1.00 out of 5 stars reviewVerified Purchaser10/21/2014Ugly, nothing like what the picture showed.This bed is so ugly, the sides are nothing but messy fabric looks like there's not enough stuffing. So disappointed, had my father in law put it together now I just wish I could take it apart and send it back. Huge waste of money! DO NOT BUYJulia26
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2.00 out of 5 stars reviewVerified Purchaser12/27/2013Came in the mail missing parts- Too low to groundIt came in the mail in two heavy boxes and was missing 2 leg supports. It sits very low to the ground. You need to supply your own pillows to stuff the head board.nothappy123450987
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4.00 out of 5 stars reviewVerified Purchaser08/26/2013Nice Bed for the MoneyI purchased the full size stone (grey) color bed. The two large boxes fit okay in my Honda CRV and were more awkward than heavy. The directions were easy enough and it took me a couple of hours to organize and piece it all together. It's not a high-end piece of furniture so expect things like some splintered wood under the zippered backboard when screwing the top half and bottom together. It's not terrible and easy enough to smooth out if necessary. I didn't have to do that although I read in one review that the splinters were poking through the headboard. That wasn't true for me with the bed I got. The tufted headboard and side board are very flimsy and could use extra stuffing but I'm okay with the way it is. Be aware that it really doesn't look like the stock photo on the site. I have some toss pillows I purchased and will add those to the headborad and sideboard. The tufted part of the headboard and sideboard is attached with velcro and allows it to stay in place quite nicely. There is also a zipper in the back of the headboard and sideboard when lifted so you can easily add more stuffing for a fluffier feel. Be sure you know which wall you want the sideboard to be against otherwise you'll find yourself unscrewing the entire bed. Unfortunately, in the color stone grey I chose, the side rail is not a solid color since it's meant to go against the wall. ( see photo ) However, it's easy enough to install the side board to the headboard on whichever side is chosen. I'm not sure about things in the black color version of the bed, though, and if the same problem exists regarding the off-colored side rail. The bed slats are put together with plastic shields that snap into place along the bed frame and sides. It's sturdier than I had initially thought and had over 590 pounds of combined weight on the full bed at one time without any creaks or movement. It is lower to the floor than I had anticipated even with my extra thick mattress, but it's still easy enough to get up off it. A little higher would have been ideal but this is okay. Overall I really like the bed and it meets all my needs. It's perfect for kids especially teens and preteens and great for college dorms perhaps in the twin size. It has that cozy feel and makes a great lounge for relaxing, reading, or just hanging out.SpirytSodwind
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4.00 out of 5 stars reviewVerified Purchaser08/18/2013Ittsmee