Back to Snow Joe iON18SB 40-Volt iONMAX Cordless Brushless Single Stage Snowblower Kit, 18-Inch, With 4.0-Ah Battery and Charger

Customer reviews

2.83 out of 5stars
(24 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
01/14/2018
Love it
I bought this to do small areas and my deck. Works like a charm. It really pushed throughb these drifts. I highly recommend.
TheresaL

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
01/17/2022
Buyer beware - this is a glorified toy.
I ordered this from Walmart's Black Friday sale in November and didn't receive it until a month later. I thought this was a steal because of the sale. I was excited to use it and prove that I got a deal. So, I brought it outside, fully charged during the first snowfall here in Toronto, it immediately shut down and didn't turn back on. So I'm back to the tried and true shovel. Well, you get what you pay for, right? This is a lemon.
Eric
14 reviews
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  • 3.00 out of 5 stars review
    Verified Purchaser
    01/17/2023
    it worked threw snow great the first couple of times although the shoot didn't work very well i went to start it the 3rd or 4th time and it wouldn't start.
    Sylvia
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/17/2022
    Lasted 30 minutes then died
    We assembled the snowblower and charged the battery. The snowblower started normally and worked well for 30 minutes. It stopped blowing snow unexpectedly and never started again. We contacted Snow Joe and we were placed on a notification list for when a replacement unit will be available. If it worked it would be great - light easy to use and moved a reasonable amount of snow.
    Kristjan B
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/16/2022
    What a joke.
    Ran exactly 8 minutes and quit and died right there.
    Opie
  • 4.00 out of 5 stars review
    Verified Purchaser
    05/03/2022
    SnoJoe snowblower
    (This review was collected as part of a promotion.) I unpacked the unit and put it together,charged the battery,(all included) and started it up everything works except I purchased it when there is no snow so can't test the removal part.Looks to be of good quality .
    Karlie
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/21/2022
    DOA two times
    Arrived DOA. Light and chute worked but the motor didn't. No matter how many times I tried to start it up. Got a replacement and the replacement worked for 2o minutes then stopped while blowing some snow never to start again. Definitely not recommended.
    Mechanic
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/13/2022
    Poor quality
    (This review was collected as part of a promotion.) It stopped working in less than 5 minutes. Poor build quality.
    IC123
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/03/2022
    The unit quit 2nd time and wouldn't restart
    Worked ok the first time for about 30 min. It quit 30 seconds into using it the second time. Battery was fully charged and showed 3 fully green lights. No idea why. So I returned it to a Walmart store. Customer service rep was awesome and said she has seen this before with snow Joe blowers. I bought a toro instead
    Mike
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/23/2022
    Works Well
    Works pretty well except for it when it's deep snow it really limits the battery capacity.
    Pjshomestay
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/18/2022
    Stopped working from first use
    Stopped working after 10 minutes from first use. I'll return it asap. Snow deflector and led lights work but the engine won't start even if the battery is fully charged. Use it for 10 minutes on a fluffy layer of snow, but it stopped blowing snow after 10 minutes or so. I was so disappointed!!
    Benghazi
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/17/2022
    Very Disappointed
    I got the snow Joe and I was very excited as it had just snowed like crazy and I was relieved that I have got help now. I charged the battery overnight and next morning my husband took it out to try it out. But the darn thing won't even start so I had to return it the very next day without even enjoying it for even a day. Very disappointed and scared to buy the same one now because I would hate to go through the same experience again.
    Simmy
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/17/2022
    Buyer beware - this is a glorified toy.
    I ordered this from Walmart's Black Friday sale in November and didn't receive it until a month later. I thought this was a steal because of the sale. I was excited to use it and prove that I got a deal. So, I brought it outside, fully charged during the first snowfall here in Toronto, it immediately shut down and didn't turn back on. So I'm back to the tried and true shovel. Well, you get what you pay for, right? This is a lemon.
    Eric
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/12/2022
    Used it once and it died
    Had to return the snow thrower after only trying it once. It was working like a dream, then suddenly shut off and wouldn't turn back on. Very disappointing!!!
    Disappointed
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/24/2021
    Have nothing to review.
    Ordered on Nov. 21 and never received until Dec. 10. Charged battery and tried blowing an inch of snow. Blew no more then a foot from chute for about ten minutes. Recharged battery and this time auger did not even turn. Called Snow Joe and they got me to try a few things but nothing worked. Was instructed to return blower to them by UPS. Mailed out on Dec. 13 and they received it on Dec. 16. They said they sent me a new replacement blower that same day. I still haven't received it as of Dec. 25. Was last told I should be able to track order possibly on Dec. 28. The only thing that was prompt was Walmart took payment on Nov. 24 from my credit card.
    PaPa E
  • 3.00 out of 5 stars review
    Verified Purchaser
    11/18/2021
    I noticed scratches as soon as I took it out of the box. I called about the safety key that was missing and the other damages i found on the unit. They then explained to me that these are refurbished and i had only a 90 day warranty on my purchase. Where does it say that on this listing? I did still give 3 stars only because im not 100% sure if I will have any more issues with it before the first snow hits but I definitely took off 2 stars for this misleading description of an already used item.
    Terri
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/09/2021
    Fine for the price.
    Bought this as a Christmas gift for my son. He seems happy with it, but he couldn't do his whole, average-sized driveway in one charge. He didn't mind taking a break, but that would not be good if you really need to get out in the morning to go to work. Luckily he's been working from home. We will see how it is next winter when everyone is back to work.
    Peggy
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/08/2021
    Good machine
    The machine is actually easy to assemble and to use. The battery stays in place and does not turn off compared to other brands that I previously I had that situation. I do need to recharge because it does runs out before I finish the work. I guess it depends the thickness of the snow. If the snow is not too heavy , I am able to finish without the snow running out. Well, it is definitely better than shoveling snow, last time I did that my entire body hurst but this is a good way to clean the snow if you live alone . So far I am actually enjoy this way.
    wilspascal
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/03/2020
    It came damaged out of the box
    The box was very wore, I am not sure if this is a product deflect or dmaged during shipping. The handle inside is defllective or broken on one side (see photo). Have to call snow joe tomorrow to see how they handle this. The unit did not work out of the box. Very annoying that I have to contact Warranty before I can use this for even once.
    AhDrew
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/09/2019
    A great snow removal machine ! ! !
    The Snow Joe has worked very well, on Saturday I was able to clear about 3" of snow from 300' of neighborhood sidewalk, my asphalt driveway (45' x 10'), my wood deck (15' x 10') and interlocking stone patio (15' x 15') and still had 1/3 battery left. The only problem I was having while doing the sidewalk was the scraper bar would get stuck on some of the concrete control joints, it would be great if there were a way to adjust this, raise it up 3/8" or so. It snowed more overnight so Sunday I had 6" of snow to clear from my driveway, deck and patio (one of the neighbors took on the sidewalk). It was a little tougher going, I wasn't able to throw the snow as far since it was very windy and I had to keep the chute low otherwise it would just blow back at me. The following Tuesday we had another storm, about 6" worth. While I was at work one of the neighbours cleared my driveway and sidewalk. My son had been working out of town so I headed over to his place the next day to clear his driveway, the Snow Joe fit easily with the handle down in the back of my Honda CRV. His driveway is larger than mine (75' x 15') and had some drifting (8 to 10 inches). I was able to clear it in about 45 minutes just as the battery was giving out. I did not attempt the drift left at the road by the snowplow as there were layers of ice in it. So far the Snow Joe has worked great on dry mainly undisturbed snow, I haven't had a chance to try it on any wet packed down stuff yet.
    Gamefacelouie
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/19/2018
    I was very surprised that the Snow Joe can remove as much snow as it does. It does a great job.
    Blaze
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/14/2018
    Love it
    I bought this to do small areas and my deck. Works like a charm. It really pushed throughb these drifts. I highly recommend.
    TheresaL