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Price and Other Listing Errors
A listing error is what we call item listings that contain incorrect details about the product. These details can include, but are not limited to:
- Price
- Images, description (color, size, features, etc.)
- Quantity or what’s included
While we work hard to ensure listings are correct, we may not catch the listing error before you place an order. When we become aware of a listing error, we reserve the right to cancel the item(s) in accordance with our Terms of Use.
Canceling an order is the last thing we want to do, but necessary when we find a listing error. You will receive an email if we need to cancel any items in your order or if we need more information to process your order.
Questions about a canceled order? Contact Customer Care below.
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