Plantronics

EncorePro 540 Monaural Convertible Headset

$64.95
(3.27) 3.27 stars out of 11 reviews 11 reviews
$64.95
$64.95
Free overnigh delivery
FSA and HSA eligible
EncorePro 540 Monaural Convertible Headset

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Customer reviews & ratings

3.27 out of 5stars
(11 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
10/26/2017
Works great!
This headset works so much better than the around-the-ear type and is much sturdier. No problems hearing or talking through the set.
Gayle

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
09/04/2017
Just Ok
The audio quality is average- that's about the last of the pros- The cons would be - Cost- Comfort and durability. 2 of the 3 attachments can wear out rather fast- The single ear piece Rubber- it will break and wear out very quickly from taking it on and off the rubber tears- The large over the head piece tends to be not snug and slides around. The attachment that wraps around both ears and the back of your head is probably the nicest one of all the attachments. The Ear piece cloth covers also come off very easily. For the money you are spending you would expect a decent longevity out of the product but if you are using these for a call center fast pace environment than look for another Solution.
Tank
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/06/2019
    Not durable
    Call center has used these for a few months. The over the ear piece that everyone preferred has had issues with fit, durability and sound quality. When employees are speaking, customer cannot always hear them consistently. Numerous headsets have broke off at the joint where the behind the ear meets the ear piece. The over the head and behind the head pieces are much more reliable but not the preference by our users.
    bizy
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/04/2019
    EncorePro 540
    I've enjoyed using my new headset. It works great. My only complaint would be I wish that the behind the neck piece was adjustable. Other than that I like it. And the staff here was very helpful when I was deciding what to purchase. They answered all of my emails to them almost immediately.
    Dana P
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/30/2018
    Good quality general purpose headset
    Plantronics makes another workhorse headset with multiple ways to wear it. It's only weakness is that the ear piece hinge breaks (so I order those in bulk) and users tend to over flex the boom.
    DaDunn
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/26/2017
    Works great!
    This headset works so much better than the around-the-ear type and is much sturdier. No problems hearing or talking through the set.
    Gayle
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/04/2017
    Just Ok
    The audio quality is average- that's about the last of the pros- The cons would be - Cost- Comfort and durability. 2 of the 3 attachments can wear out rather fast- The single ear piece Rubber- it will break and wear out very quickly from taking it on and off the rubber tears- The large over the head piece tends to be not snug and slides around. The attachment that wraps around both ears and the back of your head is probably the nicest one of all the attachments. The Ear piece cloth covers also come off very easily. For the money you are spending you would expect a decent longevity out of the product but if you are using these for a call center fast pace environment than look for another Solution.
    Tank
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/08/2016
    Uncomfortable and poor sound quality Tx and Rx
    The headset comes with 3 different headset options, over-head, behind-head, over-ear. The over-ear adapter has the headset flopping around; the behind-head adapter has no adjustment; and the over-the head adapter is just uncomfortable, though light weight. The speaker part is too large to be an in-ear design and too small for sitting on your ear. The cord is very short (<3ft from earpiece to connector) allowing very little movement without pulling something off your desk. As for the sound quality, I've used many different headsets over the years, including those by Plantronics, Jabra, and GN Netcom in various models. The sound quality for the Plantronics ones are by far the worst overall, particularly this one.
    TAB2
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/08/2016
    EncorePro HW540 & AP15
    I received the headset & AP15 adaptor in a timely manner. I love the clarity of the headset, however I don't like the fit of any of the (3) headsets they all seem to large, but I am making them work. It was easy to set up and I love having my hands free!! Overall a great product. [This review was collected as part of a promotion.]
    Shar
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/14/2015
    Comfortable All day use - High Quality Sound
    I bought this a year ago and have used it everyday. I talk on the phone all day as a telesales person. I tried all of the wearable options, over the ear, behind the neck, and headset. They were all comfortable, but I settled on the traditional headset after a few months of experimenting. It is so lightweight that I barely know I am wearing it. The sound quality is what you would expect from Plantronics, excellent! A few days ago my granddaughters came to visit (I work from home) and they got a little loud in the adjacent room. I had forgotten to close the office door before starting a conference call. While I could hear the noise, no one else could. The noise cancelation eliminated all of the background noise. You need to buy a cable to go from the Quick Disconnect (QD) connector to the phone you intend to use. I use my iphone. My only concern is that I have had to replace the cable from the QD to the iphone. However since I use this so much and connect and disconnect from my iphone multiple times each day, I figure i just wore it out. However the wire from the Hw540 to the QD has never given me any problems. I started out using my Plantronics Bluetooth behind the ear device. However I didi not want to have a radio transmitter next to my head for 40+ hours each week. i am very satisfied with HW540 and would highly recommend it to anyone wishing to have a wired headset.
    George65
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/16/2015
    Versatile!
    the option to have head, neck, or earpiece sets this apart from the others. Instead of buing a mix of headset types for my call center, I can simply order this one product nad give everyone the choice. The sound is great, too.
    BGcallcenter
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/12/2015
    not compatible
    I cannot rate the product be I just received because the headset it's not compatible with the phone (Polycom VVX400) even if in the website is indicated as compatible. The headphone jack is not compatible with the pone port. Was I supposed to purchase also an adaptator ? or it was supposed to cam in the box with the headset? Thanks
    MNSMUSA
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