Back to Straight Talk Samsung Galaxy A32 5G, 64GB, Black- Prepaid Smartphone [Locked to Straight Talk]

Customer reviews

2.19 out of 5stars
(26 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
08/26/2021
The phone is worth it
This phone is great! I had the J series before this one. It is quick to respond, the screen is large, it takes excellent pictures and it's a Samsung! I am happy with this phone. The more I use it the more it gets to know me :)
Samsung

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
03/22/2022
Carrier Issue...Not The Phone
LOOK AT OTHER REVIEWS...SAME ISSUES!! By the 2nd to 3rd step to activate, screen froze up and powered on and off. RESEARCH INDICATES IT'S A CARRIER ISSUE BECAUSE OF AN INSTALLED APP THAT STRAIGHT TALK USES AND IS NOT A PHONE ISSUE... FROM ANOTHER CARRIER, NO ISSUES.
PokerEagle
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    11/03/2022
    Crappy Company
    Ordered a Straightalk phone and could not activate it since it was not "scanned" at the factory. Had to return it to the store. They could not scan it for me. Had to ship it back and waiting for a refund. Bought a second phone and same issue
    Vicki
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/12/2022
    piece of garbage. when it finally turned on to activate the screen was all pixelated and flickering. the phone didnt last 3 days. Walmart wouldnt take it back because the screen was cracked. yes it was cracked. it slip off the bed and landed screen down on the carpet. waste of $300.
    Kay
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/20/2022
    Simply fix to phone issues
    I bought this phone for Someone else and he had similar issues That a lot of other people had about this phone. It it's a simple fix! All you do is hold the volume down button and the power button at the same time for 10 seconds, and and it will reboot and fix the problem. Do the same thing if it happens again. Google it, because this can be done with other Samsung phones as well.
    Anna
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/19/2022
    I purchased this phone in the online, and it worked good, so i putchased another one. i purvhased a second phone in the store. Got home activating my phone, and it started doing something crazy like it was unscramblimg something. I took it back, snd purchased another one, and it did the SAME thing. Do, I just returned it, snd didn't purchase another one. Well, the first one thst I purchased online, has started doing the SAME thing, and now i have to take it back. Three phones Messed Up!!
    Shirlene
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/22/2022
    Carrier Issue...Not The Phone
    LOOK AT OTHER REVIEWS...SAME ISSUES!! By the 2nd to 3rd step to activate, screen froze up and powered on and off. RESEARCH INDICATES IT'S A CARRIER ISSUE BECAUSE OF AN INSTALLED APP THAT STRAIGHT TALK USES AND IS NOT A PHONE ISSUE... FROM ANOTHER CARRIER, NO ISSUES.
    PokerEagle
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/01/2022
    Horrible Phone
    I bought this phone 3/2/22 from Walmart at 17870 to replace a GalaxyA51 which I loved. Bought screen protector and body glove case. After activation would not connect to my phone network. I tried to update and the screen scrambled and froze. Did a factory reset and now I can't get through the startup prompt without it shutting off. I am returning it today for something else as I am seeing this is a common issue with this phone. WHERE THE HECK IS THE A51?????
    Anthony
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/27/2022
    Yep they are not kidding, its trash! Dont buy!
    They are not kidding with the warnings. Bought for my elderly mother as her first smartphone and it did the pixelated screen and freezing right during set up. Already bought phone cases
    Julie
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/22/2022
    Issues seem to be all due to unwanted app
    Same issues as everyone else - non-ending restart loops and eventual static screen. Reading about it, seems to be due to unsolicited app called Device Pulse - forced onto phone by ST/Tracfone. Cannot uninstall it, but someone suggested uninstalling update to app (via little 3 dots at top of app info page), disabling auto updates in Google Play, and denying permissions as much as possible to Device Pulse. Also, only seems to happen when wifi turned on, so after a hardstop restart, quickly turn off wifi and phone should work normally. Do the changes above, restart phone, and turn wifi back on if you need it - and phone should be fixed. I did this today after I thought my phone was cooked and all is working well (and back on wifi). Root of the problem, however, a forced app spying on you that ST/Tracfone won't allow you to erase from your phone. They snuck this app onto our phones during an update. This is the reason this phone has great reviews on verizon/t-mobile, etc, but horrible reviews on Straighttalk.
    Eric
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/21/2022
    DO NOT BUY!
    DO NOT BUY! You have been warned! This piece of terd bricks up almost daily now and stays that way for a few days, apparently until the battery goes dead. It is just a month or so beyond the return date, thanks wally world, so I'm stuck with a $300 paper weight. Probably much better to simply not buy online anymore, since I have yet to be able to return ANYTHING that has broken that I have bought online. DO NOT BUY! This warning cannot be stated enough!
    Mat
  • 3.00 out of 5 stars review
    Verified Purchaser
    01/16/2022
    disconnects from network data/glitches out!
    this would be a great phone if it would stop disconnecting itself from the mobile data network. you have to reset it every time and then the phone glitches out and its a mess to get it to work right again. ive got kids and if i had an emergency id be screwed if it happened.
    Kaitlyn
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/10/2022
    DO NOT BUY SAMSUNG A32 5G!!
    Do NOT BUY THIS PHONE! Crashes, shuts down, get stuck in shutdown/restart loop. Screen pixels. I have tried 3 different A32 5G phones and they all have had the exact same problem. SAVE YOURSELF THE HEADACHE AND BUY SOMETHING ELSE
    Jennifer
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/31/2021
    DO NOT WASTE YOUR $
    Got for Christmas. Keeps shutting off. Took it back thought ok a lemon. NOPE 2nd one even worse! I wanted a new phone after 4 years ILL STICK WITH THE 1 THAT WORKS AND THIS 1 AINT IT!
    Wendy
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/23/2021
    Trash phone to accompany trash customer service.
    I got this phone and liked it until about 3 weeks in when I suddenly get constant crashes, boot loops and bricked screens. Figured I got a defective phone, so I contacted straight talk and they were a supposed to send a replacement, I waited full week with no phone and finally I got a replacement... only they sent an a21 which is a $90 phone compared to the 300 I dropped on this pile of debris; I contacted them again to which they wanted me to send the phone back with a handwritten note asking for the proper replacement with no new label provided. Yeah, seems legit. Well, despite my ire towards straight talk, rather than trusting their weird instructions and going at least another week with no phone, I decided to keep the crap replacement and give it to a family member who was in need of a new phone, bite the bullet and buy another A32 5G since, as I said, I thought it was just a stray defective phone... Well. That was a mistake. Again, about 3 weeks into owning this one, it's doing the exact same garbage. If I could give it less than a star, I would. That goes double for Straight talk as a service.
    TomSellecksMustache
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/16/2021
    ➖5️⃣ out of 5️⃣ stars
    Total piece of junk! Got the phone on a Sunday and returned it the following Thursday. The screen randomly froze and went black. It wouldn't power on so I tried charging it to see if the screen would do anything, still nothing. I would not recommend this phone for anyone. Do yourself a favor and don't waste your time or money on it.
    Haley
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/10/2021
    bought this for my wife though it was a good deal but after the update the screen goes into that crazy pixel thing and will not work we returned the first one thinking it was a bad phone but nope the second one is doing the same thing now we have always bought Samsung stuff but this one is crap stay away from this phone
    Jimmy
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/06/2021
    Update killed the phone not really 5g
    Pick this phone up on sale for $199 marked down from $299 thought I was getting a good deal got home started setting the phone up just to have it do a update and immediately crash and start power cycling then came the pixelated screen of death this seems to be a known issue with this phone yet nothing is being done to fix it on top of that went back to return the phone and Walmart employee was basically calling stupid and saying I do not know how to set up the Phone correctly when clearly I showed them the phone had pixelating and power cycling issues not impressed with The service or employees at my local Walmart very rude and disrespectful needless to say if you're looking into this phone steer clear of it it is no good waste of money if you're looking for a budget friendly option I would recommend looking secondhand stay away from these supposed budget friendly options all they are is low-end trash........ And if you do decide to attempt to pick this phone up do not let it update I repeat shut the updates off the update is the cause of the issue It completely kills the phone all it will do is power cycle and pixelate the screen and tell the battery is dead causing massive overheating issues to the point where the phone will get burning hot ...... in note the update kills the phone and it's not really 5g as advertised
    Bob
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/21/2021
    Max
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/26/2021
    The phone is worth it
    This phone is great! I had the J series before this one. It is quick to respond, the screen is large, it takes excellent pictures and it's a Samsung! I am happy with this phone. The more I use it the more it gets to know me :)
    Samsung
  • 2.00 out of 5 stars review
    Verified Purchaser
    08/01/2021
    The front camera is very poor quality. I paid more in store and it wasn't worth the money.
    Amanda
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/30/2021
    I disliked the fact that the phone service was dropping out and left me with no phone service at times.
    joe