Customer reviews
3.42 out of 5stars
(19 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
01/08/2023
Nice ottomans!
Bought these for my living room. I have a nautical theme. I love them. They have storage and you can use them to sit on. Pretty sturdy
Julie
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
06/04/2022
Cheap cushions. Little customer support
The foam in these cushions is not dense and is not dense at all. One cushion has deep divets on the top side. I contacted customer service and was told replacement cushions ate not available and offered a $35 credit. I took the credit because I really didn't have a choice. Your definitely getting what you pay for
Rob
14 reviews
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4.00 out of 5 stars reviewVerified Purchaser04/04/2023Great value love themWent perfect with my patio furniture. Looks greatSheila
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5.00 out of 5 stars reviewVerified Purchaser01/08/2023Nice ottomans!Bought these for my living room. I have a nautical theme. I love them. They have storage and you can use them to sit on. Pretty sturdyJulie
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1.00 out of 5 stars reviewVerified Purchaser12/12/2022Zero stars if I couldCushions faded after 2 months outside. Reached out SEVERAL times only to be told, we're outside the window and they don't offer replacement cushions. Maybe ALL your cushions for OUTDOOR furniture should be the same material and fade resistant like the sectionals. Very disappointing even at the price point. It should last more than 2 monthsJP
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5.00 out of 5 stars reviewVerified Purchaser10/09/2022Love them!Super easy for me to assemble, love the storage feature and use them daily.Rebecca C.
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3.00 out of 5 stars reviewVerified Purchaser07/15/2022Needs some work, but cute!It's slightly shorter than description. The cushions do come with a pretty significant indentation and flattened, however you can remedy that with a steamer. After being steamed they are attractive, but the strap holding the cushion on is easily shifted.Toni
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2.00 out of 5 stars reviewVerified Purchaser06/22/2022They are ok but not worth the money.The ottomans are very small for the price. They were easy to put together. Don't store anything in them because when it rains they leak. The cushions are wrinkled.Patricia
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3.00 out of 5 stars reviewVerified Purchaser06/11/2022Great additionThey do not offer a lot of storage but it's enough for 2 small pillows in one and furniture cover in the other. They can be used for seating or foot rest. Overall, a great addition to the modular patio set.Jennifer G.
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1.00 out of 5 stars reviewVerified Purchaser06/04/2022Cheap cushions. Little customer supportThe foam in these cushions is not dense and is not dense at all. One cushion has deep divets on the top side. I contacted customer service and was told replacement cushions ate not available and offered a $35 credit. I took the credit because I really didn't have a choice. Your definitely getting what you pay forRob
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3.00 out of 5 stars reviewVerified Purchaser04/27/2022Looks good, beware of condition of cushions!Actual ottoman looks good, however, based on how the cushions are packed, they have permanent “dents” in the foam and do not look good as a result. I have the same issue with some cushions of my wicker sectional cushions.George P.
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2.00 out of 5 stars reviewVerified Purchaser03/21/2022Nice tryWould be a nice product if the pre-threaded part of the metal frame was done straight. A horror to put together. Thread for foot screws so angled couldn't use the feet.Jim
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3.00 out of 5 stars reviewVerified Purchaser02/26/2022Hinge and magnetThe size is perfect for our needs, however, one of the set will not close. The hinge and magnet does not work properly.Boom
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5.00 out of 5 stars reviewVerified Purchaser10/14/2021Very functional!Exactly what I was looking for! Wanted an ottoman that could also be used as a side table. Bonus with these are that they open for storage and can also be used as extra seats (up to 200 pounds).Rose W.
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5.00 out of 5 stars reviewVerified Purchaser09/05/2021Looks great, good quality, perfectLooks great, good quality, perfect for extra seating and storage. Had an issue with delivery but BCP more then did their part to make it right!! Great customer service!!Lynn R.
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5.00 out of 5 stars reviewVerified Purchaser08/25/2021Lovely Wicker SetThe set was very easy to put together. They matched my other bcp wicker furniture. I love the color of the cushions. I now have a place to store my pillows. I love the set it arrived on time.Clara J.
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2.00 out of 5 stars reviewVerified Purchaser08/09/2021Faded CushionsI like the overall size and original look of these ottomans, but the cushion covers have faded dramatically in less than two months. I bought them to match my sectional, but they no longer look like a set. I may have to remove the cushions completely, and that defeats the purpose. I would not buy again.Dale N.
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4.00 out of 5 stars reviewVerified Purchaser07/19/2021Well worth the priceThis set fits beautifully on our deck. It was relatively easy to assemble and seems very sturdy. I LOVE the fact that it has a cover to protect all the pieces. I with the table had better suction cups as the glass does not stay nicely on the table if the table gets bumped.Heather J.
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2.00 out of 5 stars reviewVerified Purchaser07/14/2021Do not buy!Assembly of these footstools is absolutely impossible! Necessary holes for screws are missing rendering it impossible to complete process. They are totally useless in the unfinished state. Allen wrench is not strong enough to tighten screws and nowhere in description did they mention difficult assembly. They are sitting in garage waiting for trash pick-up!11Mary B.
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5.00 out of 5 stars reviewVerified Purchaser07/06/2021terry
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5.00 out of 5 stars reviewVerified Purchaser06/12/2021Love loveI was so excited to see these come on the new arrivals list. Exactly what I've been hoping for. Very easy to assemble if you have a driver and a drillbit (takes an off a lot of elbow grease to use the Allen wrench!) they are perfect and the storage piece is a major added bonus because it's a significant amount of room, plus you can actually slip the elastic over the lid top to hold the cushion in place.Tracey