Customer reviews
2.08 out of 5stars
(24 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
06/21/2021
A02s phone----great device and great price
This is a great phone especially for those who use the prepaid option with Verizon. I upgraded my father's phone to this and he loves it! Also, this is a Samsung A02s phone and not the regular A02. Keep that in mind when ordering a case for it.
Ramona
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
08/23/2021
Don't waste your time
I just got this phone 2 days ago, the charger doesn't work only if its plugged to my Pc or laptop. this is my second purchase in one month
Unknown
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser08/19/2022Samsung A phone don't last long .My daughter loved the phone till 7 months later started giving issues an the manufacturing company wouldn't help with replacement of phone under 1st yr warranty. So bought a new one.Kari
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1.00 out of 5 stars reviewVerified Purchaser02/19/2022SAVE YOUR MONEYworked great for the furst few weeks! now all it does is have "ghost touch" non stop....i have tried everything but it keeps doing it. save your money.Mac
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1.00 out of 5 stars reviewVerified Purchaser01/28/2022BUYER BEWAREDO NOT BUY PLEASE DO NOT BUY...This has got to be the worst phone i have ever owned, SLOWER THEN CHILLED MOLASSES. If i could give it zero stars i would. My old J3 was twice the phone this pile of junk is...13mp camera is a total lie, More like 3mp, takes forever to send or receive any files or photo's. Get over a mile from the cell tower and you might get 1 bar...No wonder this pile of trash is always on sale....BUYER BEWARE.Xippster
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1.00 out of 5 stars reviewVerified Purchaser01/28/2022BUYER BEWAREDO NOT BUY PLEASE DO NOT BUY...This has got to be the worst phone i have ever owned, SLOWER THEN CHILLED MOLASSES. If i could give it zero stars i would. My old J3 was twice the phone this pile of junk is...13mp camera is a total lie, More like 3mp, takes forever to send or receive any files or photo's. Get over a mile from the cell tower and you might get 1 bar...No wonder this pile of trash is always on sale....BUYER BEWARE.Xippy
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1.00 out of 5 stars reviewVerified Purchaser01/26/2022brick phonedont bother buying this phone unless you have verizon. they are lying when they say that you can use it with other carriers. I purched this for my son.. thanks for ruining my sons christmas.julia
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3.00 out of 5 stars reviewVerified Purchaser01/12/2022Only get if you already have Verizon prepaid.It's a nice phone and better than the A01. I ended using it as a emergency car phone in my glove box. I was trying to get the phone unlocked so I can use it on my carrier that uses Verizon towers. It took about 3 hrs tossed and around from person to person to find out it could not work. I even lost service because the first representative said it would help the unlocking process. The last representative said that I agreed to it so I can not get the service back. I also do not like that Verizon prepaid holds the phone hostage until you pay for the first month. That means you can not test the phone out on wifi. I was going to return the phone but the Walmart app said I could not. The only good thing about Verizon prepaid is if a natural Disaster happens they give a free month of service in that area. So now it just emergency phone that can also call 911 because of the voice over lte is happening now.Davidwal
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1.00 out of 5 stars reviewVerified Purchaser12/28/2021elizabeth
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1.00 out of 5 stars reviewVerified Purchaser12/24/2021Alexia
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1.00 out of 5 stars reviewVerified Purchaser12/13/2021Can't use with wifiCant use the phone unless you activate a $40 plan cannot use with wifi. I bought the phones for my kids it's disappointing the description doesn't explain thisnathalie
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1.00 out of 5 stars reviewVerified Purchaser12/02/2021Does not work with WiFi alone, has to have a plan!Will not work with WiFi unless you add a plan to it, bought two of these for my kids on Black Friday (40$) so they could play on em using my WiFi, on the top of box it says will not work with WiFi until activated with Verizon, you literally can't leave the welcome screen unless you activate a plan, I didn't see it anywhere in the description and also Walmart doesn't do returns after 8pm because apparently covid is worse after 8pm smfh, big waste of time and money, disappointingsteven
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1.00 out of 5 stars reviewVerified Purchaser12/01/2021taylor
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1.00 out of 5 stars reviewVerified Purchaser11/27/2021GW
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1.00 out of 5 stars reviewVerified Purchaser11/03/2021DON'T BUYAll was good was happy with the phone couldn't complain then after 2 or so months of using it I updated it and then after the update I was listing items online to sell and in the middle of taking pictures and uploading them to the web my phone freezes up and then crashes now it won't power on or do anything I can't even recharge it the screen just stays dark.Nathan
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5.00 out of 5 stars reviewVerified Purchaser10/08/2021i gave hime 5 starsDelivered on time, the phone is exact as describedMaxwell
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1.00 out of 5 stars reviewVerified Purchaser08/23/2021Don't waste your timeI just got this phone 2 days ago, the charger doesn't work only if its plugged to my Pc or laptop. this is my second purchase in one monthUnknown
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3.00 out of 5 stars reviewVerified Purchaser08/22/2021Bad packaging!The phone looks great but the FEDEX BOX it came in was COMPLETELY SOAKED due to the storm. The actual inside box was NOT PACKED IN plastic or anything. Disappointed .I HOPE IT STILL WORKS. But the speed from when I ordered it then received was great!laurie
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1.00 out of 5 stars reviewVerified Purchaser07/19/2021don't waste your timethis phone was half way decent for the price the first day after getting it set up. then the android update absolutely destroyed it. texts don't send if you close the app and it doesn't let you know. takes 3 minutes for texts to update new ones or show what you send. just awful.Carlisle
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1.00 out of 5 stars reviewVerified Purchaser07/04/2021NO EASY MODE FOR SENIORSNO EASY MODE. NO EASY MODE. Purchased for a senior as her first smartphone. I've had to find workarounds for this missing feature. I am a bit annoyed that I had to discover this deficit. My A51 has the Easy Mode option. It is a really stupid design failure and was my main reason for buying a Samsung.CardiacChaos
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1.00 out of 5 stars reviewVerified Purchaser06/30/2021Buyer Beware!What I dislike is that I ordered this phone less than 2 mo. ago and after an automatic update on 06/29/2021, I can't make or receive calls or messages. My sim and network is no longer recognized. Also just found out that I can't return the phone for a refund or replacement to Walmart because the cut off time for refund was 06/15/2021. Google search revealed that this particular phone does indeed tend to have glitches after updates....will definitely be following up with corporate about this.Tina
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5.00 out of 5 stars reviewVerified Purchaser06/21/2021A02s phone----great device and great priceThis is a great phone especially for those who use the prepaid option with Verizon. I upgraded my father's phone to this and he loves it! Also, this is a Samsung A02s phone and not the regular A02. Keep that in mind when ordering a case for it.Ramona