Back to Comfort Zone 1,500-Watt Electric Quartz Infrared Radiant Tower Heater with 3 Heat Settings and Overheat Protection, Black

Customer reviews

3.2 out of 5stars
(20 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
03/02/2023
Good brand to buy
Replaced the original heater with the same brand. Reliable and easy to use.
Pat

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
01/03/2023
Honest and to the point. This is a cheap piece of.
It's terrible. Makes lots of noise would love to return. Not even using. Bought two others last year in store. Make zero noise.
Rudy
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    03/02/2023
    Good brand to buy
    Replaced the original heater with the same brand. Reliable and easy to use.
    Pat
  • 2.00 out of 5 stars review
    Verified Purchaser
    02/05/2023
    Negative
    Unfortunately, the heater arrived defective. One heating tube not working. I NEED the heater reason I ordered it so although I requested a replacement, informed it will NOT be sent UNTIL they receive the defective one back. So now a week later still waiting through the coldest days of the winter so far and no heater...Additionally, still no email indicating a replacement was shipped. Look although it's no bearing on the shipper in this case Walmart, this policy stinks and is not consistent with other online venders. They apologize for the inconvenience and ship a replacement immediately sometimes even giving a credit or discount for the delay, then if they do not for whatever reason get the defective unit back in 15/30 days, they charge you double, that is totally fair. Had I known this was the policy when a damaged or defective item arrived, I would have simply returned for credit and purchased a replacement elsewhere. Oddly I could almost expect this if it were a 3rd party vendor selling on Walmart, but this is from Walmart shipped by Walmart, that makes it especially frustrating and upsetting.
    rwm189sr
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/01/2023
    My heater, was left, in the rain, by FedEx. Even though, my Walmart account, states to take, to my table, on my, back deck. The FedEx driver, choose to, leave my heater, on the front porch, in the rain, with no outer box, to protect, the heater box. The box, had an almost fist size hole, and it was left, upside down, because of that. The heater box was soaked, because they waited almost 30 minutes to message, delivered. FedEx, has the worst employees, because of the extreme, lack of detail, concerning the customer. I hope Walmart, stops using them. Their reviews, has to be, all negative. It took me, about 30 minutes to get a replacement, so, all in all, a 1 ⭐ rating or 0 zero. Get employees, that take, more pride, in their work, because this, isn't exceptable. These heaters, hardly last 1 year, so while you are at it, offer a more, reliable product, that never arrives, in a wet box. No wonder, these things, don't work long, with the way, they are being, handled. Use an, outer box to protect, heater box, so they don't, arrive with holes. A Walmart employee, started all this, by not at least, doing that. No pride, no attention, to detail, by all involved. Very bad, experience. Why does it take, 30 minutes, to make something up, to the customer, when electric appliances, are left, in the rain. Why would you allow, people to represent you, that will, fall this low, in character. ?
    Carman
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/09/2023
    good product
    i have bought these before......
    tom
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/04/2023
    I was disappointed that it did not have "the fan only" that was shown on the website under the product detail. I was really hoping that was going to be on this heater so it could be used without the heat, if possible.
    RetiredLady
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/03/2023
    Honest and to the point. This is a cheap piece of.
    It's terrible. Makes lots of noise would love to return. Not even using. Bought two others last year in store. Make zero noise.
    Rudy
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/15/2022
    Quartz is quartz and that's good!
    I just shot out two of the "amish" style quartz heaters, enclosed quartz with blowers, that I paid around $200 apiece and replaced them with these because they simply work better and are more efficient. I like the heat of quartz because it's not as "dry" or "thin" like some others
    Terrence
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/24/2022
    junk from Walmart
    Do not buy this piece of crap. within 3 months it quite working. i ordered it from Walmart online and they will not warrant it even though it has a 1 year warranty
    alan
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/19/2022
    junk
    worked great for 2months and then wouldn't turn on for a while once it was turned off...Then only one tube would work... don't waste your money on this one..... and I can't get information on the 1 year warranty .
    08metoo
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/16/2022
    Great product.
    Item as described, delivered with the specified time frame, works as specified, completely satisfied.
    ROBERT
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/15/2022
    I bought 2 a few months ago and they have both stop working on the high setting. Don't waste your money.
    Kim
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/23/2021
    Totally happy with this heater. Works great!!
    This is my second one of these and it works excellent like the first one! Walmarts service was excellent as well!
    Triton479
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/15/2021
    It radiates heat like grandma's wood stove
    I liked the price of the heater, It has more than one safety feature. It has a handle on it that does not get hot so you can pick it up. the warmth and glow from it reminds me of sitting in front of a wood heat stove but you can see the glow that reminds me of a fireplace, together they make me warm and cozy enough to take a lovely nap. I would buy it again.
    Debra
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/12/2021
    Tower radiant comfort zone heater
    This heater is terrible. Hasn't even lasted one winter. It keeps shutting off. It hasn't been turned over, is on a flat hardwood floor surface. I keep unplugging and trying again it came on a while and now nothing. I wouldn't recommend this heater ever.
    Unhappy in Arkansas
  • 3.00 out of 5 stars review
    Verified Purchaser
    10/09/2021
    Better choices available
    Nicely constructed unit does not look cheap. The fan, in my opinion, is too noisy. Actually, I have a similar 1500W heater with only a reflector that seems to put out more heat then this fan assisted unit. The fan speed stays the same whether you have the 1 or 2 heat settings selected.
    Walt
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/02/2021
    I bought 2 of these heaters. One quit working this morning. I've had both of them a little over a week. The one that quit working I used 3 times. Two days ago it smell like burnt plastic. I assumed the smell was because it was just new. I woke this morning
    Amber
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/29/2021
    Kitty loves his new heater. He's in his 17th year now and it was a special gift just for him!
    Emma
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/10/2021
    Great lightweight electric heater under $45
    I thought for years this was the best portable electric heater. Now it seems to have a better thermostat. I have used and even worked at selling portable electric heaters and I see no need buying any other unless you just want something smaller. Sure no advantage to buying a more expensive one. No 1500 watt will be safer or produce more heat. None are meant to heat an entire house unless it's a tiny house. Great for one room. More than enough for any bathroom I've seen. Radiant heat can be felt 6ft or so away. Great for work shop. Light weight makes it easy to move from room to room. Safety shutoff if tilted or turned over.
    Tedd
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/10/2020
    Good but raucous.
    No electric heater is safe for bathroom use. This heater performs well except for the noise level. Even on low setting, it's really too loud. It interferes with tv watching and is a bit hard to get used to in the bedroom. But, for the money and it's ability to heat where needed, I give it a good review. I'd buy another one and probably will in January.
    Edith
  • 3.00 out of 5 stars review
    Verified Purchaser
    10/04/2020
    Delivered in the middle of an old dirt road.
    The heater is great but if you think delivery from Fedex will be equal you are wrong. I could not believe that Fedex did not honk their horn or deliver it to my home. UPS and others bring packages right to my deck, but this is the second time this year the Driver for FedEx has placed my package in the roadway. first time was a car charger in the rain. whoever sells these heaters should contact their mail carrier to get this worked out. I will not order again if the package will be sent through FedEx. I would recommend only if you do not have back problems and are Disabled like I am. Because of having to walk 200 feet to retrieve the package from the Dirt road by your home. pitifully done by FedEx. I will be posting to Twitter, and Facebook, and my Blog tonight about this terrible Delivery service through Walmart.com.
    Chris