Customer reviews
4.54 out of 5stars
(307 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
05/24/2020
Bike trailer
This bike trailer is really great. I bought it specifically because the weight limit is higher than most bike trailers I have seen. My oldest is 42 inches tall and it was a little hard for him to wear his helmet inside comfortably (a paw patrol chase helmet), as it was touching the ceiling. Otherwise, both my boys fit inside pretty well.
My biggest complaint was the included instructions were not as clear as they needed to be. I found an assembly video on YouTube which was much easier to follow. It did not lay out the pieces to show you what they were called before assembly, and the photo instructions were frequently too vague. I would recommend using the video instructions to assemble. It’s been a great addition to our household!
Mary Spangler
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
11/25/2019
Buyer Beware!
Buyer beware. Overall I like the design of the trailer, however the fabric started ripping after a handful of uses (not even long rides). Only my 3 yr old and 1 yr old ride in it, and they are well below the weight limit. Unfortunately it was past the 90 day mark so I canât return to the store, and I donât have the receipt to send to the manufacturer. I live in AZ, so it sat in my garage a couple of months before it was used (too hot), which is how I went past the 90 day mark without using it a lot.
Bethany
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser10/03/2023Elmoyo
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4.00 out of 5 stars reviewVerified Purchaser10/03/2023kelly
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5.00 out of 5 stars reviewVerified Purchaser09/13/2023Micki
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5.00 out of 5 stars reviewVerified Purchaser09/06/2023javeed
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5.00 out of 5 stars reviewVerified Purchaser08/15/2023Jsdk
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5.00 out of 5 stars reviewVerified Purchaser08/01/2023Delmary
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5.00 out of 5 stars reviewVerified Purchaser07/31/2023Kuldip
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5.00 out of 5 stars reviewVerified Purchaser07/30/2023Laia
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1.00 out of 5 stars reviewVerified Purchaser07/20/2023AJ
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1.00 out of 5 stars reviewVerified Purchaser07/19/2023Not happythis item will carry one child very well however, when you carry two children at 30lbs each the bottom drags really close to the ground. The flag pole was bent and the holder for the flag was torn and I had to put a safety pin in it. It doesn't pull behind as good as it should.Sherri
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2.00 out of 5 stars reviewVerified Purchaser07/14/2023DisappointedWish we had it last year when our granddaughter was 1. We've tried a few times and she can't get comfortable with the helmet on, the netting pushes against her head and there's no space for her legs to be in a seated position so she wants out! Used it one time with her 2 yr old cousin and it was too tight. We really enjoy biking so this is a big disappointment…too bad it's really neat looking!!! Probably would have given it 4 or 5 stars if we started using it when she was a 1 yr old.Betty
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5.00 out of 5 stars reviewVerified Purchaser07/03/2023Joshua
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1.00 out of 5 stars reviewVerified Purchaser06/15/2023Christie
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5.00 out of 5 stars reviewVerified Purchaser06/13/2023David
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5.00 out of 5 stars reviewVerified Purchaser06/02/2023Sav
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5.00 out of 5 stars reviewVerified Purchaser05/26/2023Enix
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5.00 out of 5 stars reviewVerified Purchaser05/18/2023Jennifer
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5.00 out of 5 stars reviewVerified Purchaser05/18/2023Cassandra
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1.00 out of 5 stars reviewVerified Purchaser05/03/2023Do not buy Allen products. Poor qualitySadly Allen Sports has gone way down in quality and customer service. I hate to say this as a previous Allen fan, but do not buy any products from this company. Stick to the more reputable companies who understand quality and customer service. Brand new, unopened T2 trailer tire bulged out when I inflated it to the proper pressure. Tried rotating the tire but it would still bulge out at a different place. I thought it was the tire so I bought another identical one. Same thing. So that means it must be because the wheel is not round. I emailed Allen Sports for warranty service and they said they cannot replace it because we bought it on clearance at Walmart. Ridiculous excuse for their poor quality because the box was unopened and brand new. Probably marked down on clearance because they couldn't sell it. Apparently people know not to buy this brand. Now I know too and I won't be making that mistake again.Simon
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1.00 out of 5 stars reviewVerified Purchaser05/03/2023Do not buy Allen products. Poor qualitySadly Allen Sports has gone way down in quality and customer service. I hate to say this as a previous Allen fan, but do not buy any products from this company. Stick to the more reputable companies who understand quality and customer service. Brand new, unopened T2 trailer tire bulged out when I inflated it to the proper pressure. Tried rotating the tire but it would still bulge out at a different place. I thought it was the tire so I bought another identical one. Same thing. So that means it must be because the wheel is not round. I emailed Allen Sports for warranty service and they said they cannot replace it because we bought it on clearance at Walmart. Ridiculous excuse for their poor quality because the box was unopened and brand new. Probably marked down on clearance because they couldn't sell it. Apparently people know not to buy this brand. Now I know too and I won't be making that mistake again.Simon