Back to Hyper Bicycles 26" 36V Electric Mountain Bike for Adults, Pedal-Assist, 250W E-Bike Motor, Black

Customer reviews

3.58 out of 5stars
(26 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
08/20/2022
great ride for money fast for a 67 year old
hi riders i'm a 67 year old male 5'8" 200 lb. and wanted to start riding again, I have to say this bike is great. Lets me go all over the place even the bike paths in my town. Bike was not comfy to ride at first because seat was to small and handlebars were to low. With a couple add ons [see pics ] of seat and bars it is great. Was very simple to put together and with a little adjustment rides like a normal bike. Pebble assist didn't work at first but bent the bracket a little [ like i saw in other post ] and wow it takes off fast for and 67 year old to ride. Low is nice still gives you a work out in top gear, 2nd speed very nice but not as good of work out, but 3rd with very little pedal movement in top gear speed goes fast for me. wish it had more gears to get better work out in low and middle speeds. Seems to be a well built bike for the money. Try to post more after couple months on how good it keeps going. All in all very happy with my first e-bike.
daniel

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
08/01/2021
Damaged product
This product was delivered damaged. It wont stay charged for more than an 1hr or 15 miles. The box looks like it was tossed around. The instructions say do not drop. Also the chain fell off 2 times for literally no reason. Also I cant set up online to return it. Very frustrated.
Jesua
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    08/17/2023
    DO NOT BUY!!!
    Do not purchase at all. Cheap construction and will leave you stranded. I by no means qualified this as an off road mountain bike or even a trail bike more or a heavy commute bike. But when your peddles are fine and then all of a sudden because of the cheap steel cranks the threads give out and mind you they were checked to make sure they weren't cross threaded before hand but when you lose your peddles from out from under you yeah no thanks also a 36v battery and only 250w hub motor yeah no thinks I'll save the money from the return and get a higher in bike and buy a Bafang kit or a Cyc X1 kit before buying another hyper bike.
    Dan
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/26/2022
    Small piece but super important
    When your bike doesn’t work all of a sudden ( at least that is what happened to me recently), please check the sensor piece and the magnetic wheel! I thought it was the battery problem because it has been almost a year since my purchase and I have been using this bike for commuting once a week. But it turns out the magnetic circle is far from the sensor piece (slide closer to the chain wheel). Everything is perfect and this bike is steady to run in the city road ( and bonus it is fast!)
    Jiaru
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/05/2022
    the great bicycle hyper
    July 29th bought it and it's been a great bike I live in the desert in Nevada I go through desert dirt rocks railroad tracks and it's been like 4 weeks and it's still kicking hard what a great bicycle thank you and I love it
    Marcelino
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/01/2022
    Parts missing no assembly instructions.
    After waiting 2 weeks for the bike. Came with no pedals,no assembly instructions an no charging cable and or charger. Is there any truth in getting free assembly as stated on the attacted tag? TIA.
    Bob
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/20/2022
    Awesome!!!
    I bought both the e bike mountain 26” and 29”. They both came fed ex with a little damage to the box, but they are packed so well, neither bikes were damaged. The assembly was very simple. I reviewed these e bikes on YouTube before purchasing with some negative reviews but mostly positive,” Im not a hard core trail rider”. I wanted a bike that can legally be ridden on the bike/walk paths in my neighborhood and these bikes being a class 1 made them legal. The assist works very well. The derailer shifts through the gear cassette smoothly, the 29” has disc brakes that stops the bike very well and the 26” has the rim brakes that is a little noisy but works just as well. I have yet had any issues with chain popping off on the 26” but again, we are not hard on these bikes. I waiting a couple days before writing this review to give these bikes a fair shake, but after the first ride I was giving these bikes a five. I did have to choose another seat, once you get my age, you will understand. They are and do exactly as I imagined and advertised.
    Joe
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/20/2022
    great ride for money fast for a 67 year old
    hi riders i'm a 67 year old male 5'8" 200 lb. and wanted to start riding again, I have to say this bike is great. Lets me go all over the place even the bike paths in my town. Bike was not comfy to ride at first because seat was to small and handlebars were to low. With a couple add ons [see pics ] of seat and bars it is great. Was very simple to put together and with a little adjustment rides like a normal bike. Pebble assist didn't work at first but bent the bracket a little [ like i saw in other post ] and wow it takes off fast for and 67 year old to ride. Low is nice still gives you a work out in top gear, 2nd speed very nice but not as good of work out, but 3rd with very little pedal movement in top gear speed goes fast for me. wish it had more gears to get better work out in low and middle speeds. Seems to be a well built bike for the money. Try to post more after couple months on how good it keeps going. All in all very happy with my first e-bike.
    daniel
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/20/2022
    Works good but very difficult to repair wiring.
    Bike worked well for several months, but somehow the cable connecting the hub motor to the battery got torn off and the motor no longer works. It is my son's bike so I don't know how it happened and neither does he. The low rating is because of the difficulty in finding replacement parts. It looks like it is going to be difficult to repair also. I would recommend zip ties on the wires leading up to the hub on the frame to ensure this doesn't happen to you. I have no idea how I'm going to repair this or if I can. Other than that it worked well for a time. My son weighs 110 pounds. I am heavy, 300 pounds. I rode the bike for about 3 miles to see how it held up and I had to pedal but I was able to ride up a steep hill easily enough without having to get off the bike. We have had 2 flat tires which were not hard to repair, only slightly more so than a regular bicycle, because of the wires leading into the hub motor.
    Gerard
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/13/2022
    Small Fix made bike go Zero to Hero
    At first I though I had a faulty bike, as I was doing 90% of the work. It was melting my thighs with the added weight of the battery and motor. I rode it 40 miles and the battery was still at a full 4 battery bars, so either this thing has incredible range, or somethings up. Come to find out there's a rectangle shaped sensor near the pedal it uses to detect how fast you're pedaling. A small wire goes to it. It was bent out way out of place, most likely during shipping. Essentially the bike never thought it was moving so the motor never kicked in. I bent the sensor back close to the magnets, this thing took off! For 250 watts it is not playing around. As far as the bike goes, the seat is a little small for me. Im 5' 10", so was on the tall end for this bike. The 29" version may have been a better bet. I do wish there was an extra 7th gear. Once this thing gets going fast, the 6th gear seems a little under pace, especially for downhills. Im 180 lbs and the front fork seems to compress too easily. Will be making small modifications to it over time, glad I went cheap so I can put up the $$$ for the mods. TLDR: So if you feel like the bike isn't pushing you much, double check that sensor by your feet/pedals is in place. Very solid ebike for the price, but dont expect highest quality parts.
    Austin
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/04/2022
    Hyper 29”
    So far bike works great , zero complaints
    Robert
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/13/2022
    Faulty part PLUS they haven't sent my replacement
    The electric bicycle came . Got it assembled and as I started to ride literally 3 seconds from the house , it dead stopped on me and when I looked the part on the back wheel broke off (which helps the chain to go) it was a faulty part.. (and notice the same day I got the electric bicycle is the same day I called Walmart for a replacement.. this is ridiculous) I called Walmart told them, then they sent an email to return the electric bicycle. I sent it back through FedEx, the company (who sold it from Walmart app) they received the bicycle. Now a week later they haven't send my replacement, no calls to emails nothing.. I'm annoyed because I needed it for today. When will my replacement be shipped?? Pictures are below showing which part broke
    Na
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/13/2022
    Faulty part PLUS they haven’t sent my replacement
    The electric bicycle came . Got it assembled and as I started to ride literally 3 seconds from the house , it dead stopped on me and when I looked the part on the back wheel broke off (which helps the chain to go) it was a faulty part.. (and notice the same day I got the electric bicycle is the same day I called Walmart for a replacement.. this is ridiculous) I called Walmart told them, then they sent an email to return the electric bicycle. I sent it back through FedEx, the company (who sold it from Walmart app) they received the bicycle. Now a week later they haven’t send my replacement, no calls to emails nothing.. I’m annoyed because I needed it for today. When will my replacement be shipped?? Pictures are below showing which part broke
    Na
  • 2.00 out of 5 stars review
    Verified Purchaser
    01/28/2022
    Missing Parts
    First fedex delivered in a box with a very large hole in it Second after assembling bike notice that the pedals were missing Third there was slight damaged to the battery was excited when I recieved it but now just upset. But it is a very beautiful bike but that only get you so far without pedals
    zo
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/14/2021
    I love this bike and so does everyone who tries it
    This is a heck of a value. I've been meaning to get back into biking but my old $90 Walmart special just didn't do a lot to encourage me to get out there. So, as someone a bit unconditioned for riding for anything involving a hill, this is a perfect way to get back into it, and for a great unregrettable price. When a few friends take off on it for a test spin, they take off down the street and when I see them coming back, all 3 of them pulled up with big grins on their faces. One even had me help her order one and put it together for here (which is fairly simple to do)! The battery is fantastic and especially if you don't leave it running the whole time. When you activate the assist on the handlebar controller, it's in mode 1, which is low, and 2 is medium and 3 is high. I like to leave it off so there's no assist and then activate it when I feel like I could use the boost. Not only is that helpful for the battery and how long it'll last, but I'm also trying to get in some exercise, lol,. Imagine that! This is a great bike if you are commuting or riding around in any sort of super non-off road situation. I don't plan on taking this on extreme off road trails, just on bike trails, pavement, and some grass and dirt occasionally. The chain fell off once but it took 5 seconds to fix once I identified where to click it back on. Also, I'll probably upgrade the seat and perhaps some other parts eventually, but it really is great as it is now. I love it!!
    JoshuaK
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/07/2021
    Pretty decent for the price
    I like the price on this entry level Ebike. The only thing I didn't like was that it doesn't have a throttle so that you could 100% use the motor to take you by itself when you get tired of using the pedals.
    Andreas
  • 4.00 out of 5 stars review
    Verified Purchaser
    09/07/2021
    Entry level short distance.
    For the price, it's good. Has some issues. Chain regularly falls off. Can't truly control when the motor engages while going up and down hills. Even when pedaling. Brakes are super cheap (replaced mine already) Battery only goes 20-30km on a charge, which once you start enjoying ebikes is not far at all. No real indicator for how much battery is left. Guessing game. The seat it comes with is terrible. Still a lot of fun, and unbeatable price.
    Brock2021
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/01/2021
    Damaged product
    This product was delivered damaged. It wont stay charged for more than an 1hr or 15 miles. The box looks like it was tossed around. The instructions say do not drop. Also the chain fell off 2 times for literally no reason. Also I cant set up online to return it. Very frustrated.
    Jesua
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/24/2021
    You will be happy with this purchase.
    Love the bike! Super easy to use. Charges very fast. I put this together in about 15 minutes. Directions are very easy to follow
    Leah
  • 2.00 out of 5 stars review
    Verified Purchaser
    07/06/2021
    Dead after less than 10 rides!
    I have ridden this ebike maybe ten times and charged it about 5 times. Went to use it today and the power would cut out after about five seconds of use. To reset, I had to hold the red button the battery down. The battery would then turn on and show I have all green lights, but when I try to use it again, I get about 5 seconds of power and then it cuts out. I've repeated this a half dozen times. This bike is pretty useless right now. When it was working, I was relatively happy with it. For the price, it provided a decent ride and performance. Things that weren't so good: 1) rim brakes don't stop very well 2) rust on the rear gear cogs and bolt to the kickstand (and I keep this in the garage!) 3) after going downhill, the bike motor cuts out and doesn't make itself available until 5-10 seconds or so after you level out. If you immediately have to go up a hill, you end up using just your legs for bit. Honestly, I should have paid for a quality ebike that has a support infrastructure in the USA. Based on what I've read, it'll take an act of God to get Hyper to respond to this issue, and I'll probably have to pay $$$ for a new battery. ;-(
    Gene
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/05/2021
    Great bike for the price
    I purchased this bike a month ago online, shipping was fast, box damaged in many places but no damage to bike. Easy to put together, had to adjust brakes and derailer. Full charge upon arrival. Pedal assist works fantastic. I'm 5 “10 “. 245lbs and no problem with motor pushing me. This is more of a street bike for city use, I did use it on Atv trails and worked good but it's not full suspension etc. Great bike over all as a starter to get into ebikes . I would recommend it.
    Murph1259
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/28/2021
    In love with this purchase
    Great e bike for the money. Got me through 3 months of no car. My commute to work went from 15 min to 22 min. I barely break a sweat on the 5.5 mile ride. I get to work then home without charging it. I have a trailer for my daughter and she loves the bike just as much as me! Great buy. Chain does pop occasionally when going from sidewalk to street but for the price I can deal with it.
    LUIS