Back to Nespresso Vertuo Plus Coffee and Espresso Maker by De'Longhi, Black

Customer reviews

4 out of 5stars
(18 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
04/15/2023
Can't live without
I've always used regular coffee machines/kcups etc before getting a Nespresso and i can't go back!! Nespresso has been amazing. The coffee is so frothy and delicious! I love that i can make a variety of coffee and or espresso for lattes etc. so worth it and you need one!!
rebeccab093

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
12/21/2022
Disappointed
I went on Nespresso website and made my first order of coffee. Found the coffee I wanted using their search feature. The coffee arrived and I tried it in the machine. The machine rejected the coffee. I called Nespresso technical service. I was told that the coffee pods are not the right one for the new coffee maker I bought. The tech told me to find someone that has a different unit and give the 30 pods ($$$$) to someone else. I said I do not know anyone who has the other unit (I think the other unit is a Next). She said that I can just throw them away. What kind of technical service is that?? She finally said they could offer me a refund. I thought that this is fine so I agreed. I told her they can just give me coffee instead. She said they can do that. After much verification (I gave her the serial number before and my name and address) had to do that again. After all this on the phone with much waiting she said they will only send me 1 sleeve for the 3 sleeves I bought. At that point I was sick of this so I agreed telling myself I will stop using this new machine and wait for clone machines to come out then dispose of the unit. I do not want anything to do with this company and suggest to others to be aware as they do not care about new customers obviously.
michael
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    06/09/2023
    My new love!
    I'm in love with this machine! It's makes the best frothy espressos and coffees! Perfect for my bulletproof coffee whether with butter or MCT oil. You cannot taste the butter barely at all when making your coffee with this.
    Runs4Fun
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/06/2023
    Frustrating
    Machine worked well for 6 months and then started leaking from the bottom and brewing water, no coffee will brew at all. We wasted many pods trying to figure out the issue. Nespresso support only offers a repair option which will leave you without a coffee maker for weeks. I wish they could do better for this expensive machine. Can Walmart help?
    Carli
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/20/2023
    Best Coffee Machine out there.
    Love Nespresso. I have this exact machine and loved it so much I bought for a house warming gift. It makes the absolute best cup of coffee hands down. My Nephew and his Wife were thrilled to receive it as a gift. My only suggestion is…use bottled water in the machine. Not only does it make a great cup of coffee, but my machine rarely needs descaling. My indicator lights up every 16-18 months.
    MarBru
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/19/2023
    Great option for both coffee and expresso
    My boyfriend enjoys drinking hot coffee while I enjoy hot and cold expresso drinks. This machine is good for the best of both worlds, I upgraded to this from a keurig and I've never used a coffee machine more than I use this one. It's genuinely good expresso I don't go to coffee shops anymore because I can get my fix at home
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/15/2023
    Can't live without
    I've always used regular coffee machines/kcups etc before getting a Nespresso and i can't go back!! Nespresso has been amazing. The coffee is so frothy and delicious! I love that i can make a variety of coffee and or espresso for lattes etc. so worth it and you need one!!
    rebeccab093
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/18/2023
    Coffee maker works great.
    The original manufacturers box was left on the porch so everyone in the neighborhood could see exactly what it was. So if your in a bad neighborhood it possibly won't be there when you get home from work.
    James
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/09/2023
    Vanished my Depresso
    Whether I'm having a good or bad day, my day is improved when I come home to my Nespresso. I treat guests to low-effort, high-quality lattes. I'm a coffeeshop fiend, and I have been to many many coffeeshops in my city. I've never had a latte more rich and delicious than the ones I make with my nespresso.
    mahtag
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/03/2023
    100% satisfied
    This was a present for my son in his new apt but i already have the same one and find it works exactly as expected and i like the coffee i make. it;s quick and convenient.
    DAVID
  • 2.00 out of 5 stars review
    Verified Purchaser
    12/31/2022
    Leaks coffee
    It leaks, first few times worked fine but now it leaks!! So sad will return for maybe an upgrade version.
    Nespresso
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/30/2022
    Love my new coffee machine!
    Love my new Nespresso!! Easy to use and clean. I had my Ninja for about 2 years and gave out that was the second Ninja coffee maker I had purchased and both stopped working after about 2 years each...I love that the Nespresso came with 12 pods to start with. Super fast shipping and purchased it it while it was on sale :)
    J
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/24/2022
    4.75 stars out of 5
    I found this at Walmart almost $50 cheaper than Amazon. The coffee pods are expensive but are a step up from the earlier Nepresso pods. Great Coffee and one machine for a full cup or an expressol
    Anthony
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/21/2022
    Disappointed
    I went on Nespresso website and made my first order of coffee. Found the coffee I wanted using their search feature. The coffee arrived and I tried it in the machine. The machine rejected the coffee. I called Nespresso technical service. I was told that the coffee pods are not the right one for the new coffee maker I bought. The tech told me to find someone that has a different unit and give the 30 pods ($$$$) to someone else. I said I do not know anyone who has the other unit (I think the other unit is a Next). She said that I can just throw them away. What kind of technical service is that?? She finally said they could offer me a refund. I thought that this is fine so I agreed. I told her they can just give me coffee instead. She said they can do that. After much verification (I gave her the serial number before and my name and address) had to do that again. After all this on the phone with much waiting she said they will only send me 1 sleeve for the 3 sleeves I bought. At that point I was sick of this so I agreed telling myself I will stop using this new machine and wait for clone machines to come out then dispose of the unit. I do not want anything to do with this company and suggest to others to be aware as they do not care about new customers obviously.
    michael
  • 2.00 out of 5 stars review
    Verified Purchaser
    12/18/2022
    I like the nespresso machine, but the variety pack of nespresso capsules I received was expired. I would like to get what was offered not be expired.
    ko
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/08/2022
    Love my Nespresso!
    We bought the Vertuo Next last year, and upgraded to the Plus this year. Love it. If you are a coffee shop person who loves crafted beverages like lattes, cappuccinos, etc, this is the coffee maker for you. If you are a giant mug, pot of coffee all day person, you will hate it. The Nespresso Vertuo makers do make coffee, but only 8oz cups, but it's great coffee, whether just black or flavored. We love making iced coffee with the espresso pods as well. Definitely go with this Plus model over the Next. The automatic open & close makes all the difference.
    doeeyes67
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/05/2022
    AMAZING!
    This is my favorite coffee machine yet. I had a Keurig previously and tried different models, but this one makes smooth espresso shots and amazing coffee! I just wish there was a larger pod selection!
    bdbeautyaddict
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/23/2022
    Fast delivery of a great coffee maker.
    I got a Nespresso Vertuo Next for Christmas a couple of years ago but it stopped working. The Nespresso Vertuo Plus had better reviews than the Vertuo Next. I ordered the Vertuo Plus at 11pm Thursday and had it by 1:30pm Friday. Thanks Walmart for the fast delivery! This unit did not include a milk frother but I already had one that came with my Vertuo Next. This unit does include a 12 capsule sample pack. Hopefully the Vertuo Plus will last longer.
    Greg
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/27/2022
    Does not live up to the hype!
    Barely a year old and it's leaking out the bottom!!! And espresso is NOT cheap to be wasting
    Michelle
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/18/2020
    Latte licious
    I love my Nepresso Vertuo. So easy to use and take care of. It makes great lattes or coffee. So creamy just like a latte at coffee shops. The milk frothed does a wonderful job by of making the milk nice and frothy. I highly recommend this and it arrived before it was scheduled. Its a win-win!
    Nana60