Customer reviews
2.5 out of 5stars
(16 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
03/08/2023
Anthony
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
05/24/2023
Daniella
14 reviews
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3.00 out of 5 stars reviewVerified Purchaser06/27/2023Refurbished product without the quality describedThe iPhone Refurbished but not in category A or grade 10/10. I bought 2 iphone 12s to give them to my daughters who live in Madrid, one of the iphones arrived with marks on the frame of the casing, I made the claim and the response that the seller gave me was only to return it, which is very Difficult and very expensive to carry out from Spain, I suggested a compensation and it was denied. In conclusion I do not recommend these Iphone 12 Refurbished because they can come with maracas, that is, they are not even 8/10. and the seller did not look for an alternative to keep the buyer satisfied.Pascual
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1.00 out of 5 stars reviewVerified Purchaser06/18/2023Beware! Misleading item descriptionFirst off, I have bought from the marketplace before, and my experiences have been generally OK. First off, seller describes the phone as fully restored (without mentioning the heavy scratches all around). So, when I received the phone and it was heavily scratched, I returned the phone upon receipt to Walmart. The walmart employee inspected the item, and told me that I should expect the refund once the item is received by the seller. Then, the seller sent me a message saying that the phone was damaged and therefore denied my refund request. I am currently on hold trying to resolve this with Walmart, and I want to warn others about this, AND call this seller out on a very misleading item description. Omitting information about the physical condition of the device is not good business. And it was NOT listed as a cheap phone: $361 dollars for a used iPhone 12 that is heavily scratched. You be the judge!Matt
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3.00 out of 5 stars reviewVerified Purchaser06/17/2023Not so great but will have to doStated it may have slight wear or scratches but had scratches across screen and indented and chipped metal on body. It was supposed to have hardware to remove SIM card but that was not present either.Paula
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2.00 out of 5 stars reviewVerified Purchaser06/13/2023Julio
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1.00 out of 5 stars reviewVerified Purchaser05/24/2023Daniella
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1.00 out of 5 stars reviewVerified Purchaser05/09/2023Worst refurbished phone ive ever purchasedWorst refurbished phone ive ever purchased. screen scratched all the way across and sings all over cornersJennifer
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1.00 out of 5 stars reviewVerified Purchaser04/06/2023allison
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4.00 out of 5 stars reviewVerified Purchaser04/04/2023HONESTLY...I ordered the iphone 12 white 128gb and the performance of the phone was great but with 88% battery wellness. Yet being honest the screen did have a lot of scratches on it so by the looks of it the previous owner did not take good care of it. I have had my android phone for almost 5 years and do not have screen protector and my phone looks way better. So performance 7 out of 10 and cosmetic wise 6 out of 10.Daisy
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3.00 out of 5 stars reviewVerified Purchaser03/18/2023FrustratedPhone looks and works good but charge runs down quickly. The seller provided things to try but didn’t help. And I CANNOT get info on the 2 yr service plan I purchased! I will go thru my phone co next time.HEATHER
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5.00 out of 5 stars reviewVerified Purchaser03/08/2023Anthony
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1.00 out of 5 stars reviewVerified Purchaser12/14/2022Are you kidding me?They should sell it in such a condition. The description was Excellent condition.Sergey
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1.00 out of 5 stars reviewVerified Purchaser11/28/2022DONT BUY ITThe phone doesn’t even work there’s a bunch of scratches on the creen and back my soon saved up for this and was so excited he was so upset after coming home and waiting all day to open it and then realizing it doesn’t work don’t buy from here worst purchase everDaniel
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3.00 out of 5 stars reviewVerified Purchaser11/23/2022First lookThe phone was received in a timely matter. The phone had several scratches on the side and on the screen. They were not unbearable for a used iPhone. The camera works well. Also there were no scratches on the back. So far the phone is working okay. But if it acts up I will return it.Shelley
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5.00 out of 5 stars reviewVerified Purchaser11/15/2022Perfect!I purchased the iPhone 12 128gb. This is my second iPhone purchase from this seller, and just like the first phone this one is in perfect condition. ( The first one is still going strong, but my 7 year old has practically taken it over so I’m giving it to her for Christmas.) The 12 has even came with a screen protector already in place! I haven’t even been able to find a scratch on it yet. AND it came early than expected. I’m beyond happy with my purchase.Tracy
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1.00 out of 5 stars reviewVerified Purchaser07/09/2022Completely disappointedScreen has dent’s and scratches. Mobile body also having dents. This is very disappointing and waste of money.Unknown
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5.00 out of 5 stars reviewVerified Purchaser06/23/2022real review!i often wonder how many of the reviews i read are real...i promise mine is real. my son's iphone x bricked and we bought him this phone. first went to apple store where they wanted a minimum of $500 to fix his x phone. it said the grade of this phone was an A and i was expecting the worse based on some reviews but this showed up early and looking brand new. other than issues with my carrier tmo needing a new sim card for 5g and other hiccups my son couldn't be happier. i genuinely recommend this seller and will absolutely do biz with them again. my wife still has a 7 . this is a real review and i often don't do these but based on my sons approval i felt compelled. if you don't have the same experience you can always return to the walmart store which is the argument i used with my wife.wes