Back to Microsoft Xbox One S (500GB)

Customer reviews

3.43 out of 5stars
(14 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
12/04/2017
Happy so far.
I ordered this as a gift for my children. For others like me who don’t know a lot about Xbox, this one is a smaller one. If you want to be able to have several games downloaded on the system at once, you might be better off buying the system with larger storage or buying extra storage for this one. Also, if you are looking at this for a Christmas gift, you might want to set it up so to speak before wrapping it up. The system needs updates (I found out by reading reviews) and a lot of games need updates before they can be played. Depending on your internet connection, this can take some time to download. The updates can be pretty big, which is why you may want to consider extra storage if you want a lot of games on the system at a time. Also, there was a code that came with it for 14 day’s free of XBox Live. If you want Xbox Live beyond that, you have to subscribe. For my personal experience, the system was pretty easy to set up and navigate. It took a while to download the updates to the system and the game I went ahead and installed. I would say an hour and half for both updates. All in all, this was a pretty good buy. Also, it only comes with one wireless controller.
Amanda37

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
12/25/2020
They sent me an xbox that has a foreign plug. It's not a standard plug that goes into the wall. So I can't even use it!
Nikki
14 reviews
Filter by:
Sort by:
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/13/2021
    Xbox one s
    My daughter uses it daily. Thanks
    latasha
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/27/2020
    Beware of shady 3rd party sellers
    I purchased this item off Walmart.com in November as a Christmas gift. My daughter hooked it up to her TV on Christmas morning and it does not work. I contacted the third party seller who told me to contact Microsoft. Microsoft told me it would be 200.00 to fix the problem. Walmart will not issue a refund because its out of the window to return it, since it was through a 3rd party. So I am pretty much out of 335.00 which is what I paid for this item.. and an additional 200 for repairs. For an item that was Supposed to be brand new. And my child is out of a Christmas gift. I am convinced the seller knew the item was defective, and sold it anyway. Ive never been more angry in my life. Walmart. Com and the third party seller did nothing to fix the situation.
    Kisha
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/25/2020
    They sent me an xbox that has a foreign plug. It's not a standard plug that goes into the wall. So I can't even use it!
    Nikki
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/11/2020
    Xbox One Starter
    Said it has 500 GB, and he instead sold me a console with 1TB Hard Drive. That justifies the purchase for the money. Still, should've put the right information up instead
    Michael
  • 2.00 out of 5 stars review
    Verified Purchaser
    11/30/2020
    More than I like or need for an old gamer
    Slow, needs to be on line to load games. Can't get to far in games without being on line. Controller big and bulky in hand and I have huge hands so I can only imagine anyone else. Controls are a little hard to get use to. Almost too much to consider on the controller.more than I like or need.
    Gary
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/03/2020
    felt scammed
    This item was used, we had to delete another persons profile from the unit. It works fine but was sold for full price and not disclosed that it was previously owned.
    Shannon
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/12/2020
    Do not buy
    This device made a horrendous noise right out of the box. Microsoft wanted to charge $179 to service a brand new item. I had to return it... Walmarts service on the return was professional and helpful.
    Fred
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/04/2020
    Excited for it
    Works great! Great storage capacity as well. Comes with a controller.
    Den
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/04/2020
    Bought it Nov 29, 2017 to today May 5, 2020, still works like new, no problems at all. I'm happy!
    ineptune
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/30/2020
    Great product
    This xbox is the best product i was kinda nervous because of the reviews but when i got it it was BRAND NEW and was not broken at all ive had it for 5 days and it works amazing 100 percent recommend this product
    Diego
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/22/2019
    Expected New Xbox got an open box used one.
    I was expecting a new Xbox, or at least in its original box with all the documents and warranties. Instead, I received an all-hit box and directly inside the Xbox One in between bubblewrap with the impression that it was used. I really don't understand. The xbox is working but the heat fan makes a high noise that I don't believe is normal. The company is GFL Online. At least send me the original box.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/04/2017
    Perfect Gift
    Was in the market for a birthday gift for my son. He kept telling me this was the greatest platform on the market. Looked all over the internet and Sams had the best deal by far. Got it at the front door really fast and made it on time for his special day!!
    RobbyZ
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/04/2017
    excellent price, quick delivery
    I bought this a couple of weeks ago. It was at a decent price and was delivered in a timely manner. It as easy to set up, and my account settings transferred without a problem. Some of my old 360 games actually worked on this xbox one, however, I had to buy an additional controller as my xbox 360 controllers would not work on this xbox one. I was able to find a 12 month xbox live gold membership on line. Some of the more expensive xbox ones included it with their unit. I also purchased a separate 2 TB storage device. The 500K included with the unit I bought simply was not adequate. If I had to do it over again, I would have gone with the unit that had included the additional storage.
    DJS
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/04/2017
    Happy so far.
    I ordered this as a gift for my children. For others like me who don’t know a lot about Xbox, this one is a smaller one. If you want to be able to have several games downloaded on the system at once, you might be better off buying the system with larger storage or buying extra storage for this one. Also, if you are looking at this for a Christmas gift, you might want to set it up so to speak before wrapping it up. The system needs updates (I found out by reading reviews) and a lot of games need updates before they can be played. Depending on your internet connection, this can take some time to download. The updates can be pretty big, which is why you may want to consider extra storage if you want a lot of games on the system at a time. Also, there was a code that came with it for 14 day’s free of XBox Live. If you want Xbox Live beyond that, you have to subscribe. For my personal experience, the system was pretty easy to set up and navigate. It took a while to download the updates to the system and the game I went ahead and installed. I would say an hour and half for both updates. All in all, this was a pretty good buy. Also, it only comes with one wireless controller.
    Amanda37