Business Name: The Recon Group
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Seller reviews
10751
Top Reviews
- 5 out of 5 stars review12/01/2023Fast shipping great communication on delivery time.
- 1 out of 5 stars review04/22/2024dislike that it was undisclosed that ohine was useless without verizon and that it couldnt even be used with wifi or prepaid cards...comes uo with search of phones that use prepaid cards but once received wont connect advises to go to verizon for set up.
- 1 out of 5 stars review04/11/2024Shipping was later than advertised, so I didn't have it in time, but it's a good thing, I guess, because the item wasn't shipped in a box other than the original lego box with a sticker, which is CRUSHED.. I am surprised it didn't break open, but who wants to give a gift that looks like it was run over and drug all the way here behind the truck. I will pay more next time with someone else. Lesson learned.
- 1 out of 5 stars review04/01/2024I received a defective remote with my order and asked for a replacement, then I realized my entire order was wrong. Instead of a Roku Ultra, I received a Roku Ultra LT, which is a less expensive version of what I ordered. I paid $58 for my order. When I asked for a replacement of my order, I was offered $8 to resolve my issue. Let's recap; 1. A defective nonworking remote, and 2. a less expensive and less capable device for $50. Now, these items are restored and not new. A new Ultra LT Roku is $52 as of this review. Talk about Rip-off. - The Recon Group or VIP Outlet is doing a terrible job satisfying orders.
- 1 out of 5 stars review03/28/2024I purchased this item as a present with there being multiple in stock and after waiting several days, 12 hours before the promised and confirmed delivery I receive a message saying the order was cancelled because of the item being out of stock and it would be at least another 10 days before I got a refund! 8:35pm the night before delivery?!?!?! And the night before I am supposed to give it to my mother. Worse customer service I have ever seen!!!!
About Seller
VIP OUTLET is a premier supplier of quality goods with a specialty in multiple product categories. We take great pride in what we do and make sure to employ the strictest controls and latest technology to ensure that our product handling, repackaging, and cosmetic recovery are performed to the absolute highest standard. We work hard to maintain our goal of absolute customer satisfaction and offering the best quality products at competitive prices.
Tax policy
Alabama, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, New York, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Washington, West Virginia, Wisconsin, Wyoming.