Back to onn. 70” Class 4K UHD (2160P) LED Roku Smart TV HDR (100012588)

Customer reviews

3.89 out of 5stars
(28 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
08/25/2020
Awesome tv
This tv is a great size... I have it in my Living room and it really makes it feel like a theater in there it is a very clear picture and great sound! The tv has lots of great features like being able to watch internet tv with the roku channel for free and it can connect to many other platforms! I would highly recommend this tv!!!!
Dxgamom

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
12/08/2022
A joke
I have been fighting with Walmart and Onn and Element for 6 weeks to get an exchange as my warranty 70in tv has vertical lines running through. They continue to deny an in store exchange, the 844-334-2355 number is a joke. The corporate number continues to refer it back to the Walmart customer care team who continues to refer it back to the store who continues to refer it back to Elements. 9 times of the run around for a TV in the warranty period. I have reference number after reference number and email after email and store manager name after supervisor name. Customer Service at Walmart is beyond ridiculous.
kimber
14 reviews
Filter by:
Sort by:
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/03/2023
    Thank you for letting me be your customer
    Best picture ever I can't thank of a better company that take care of there consumers I would like to do a review on other products that yall have
    Unknown
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/05/2023
    BROKEN UPON DELIVERY
    BROKEN UPON DELIVERY No idea if TV is a quality product, was damaged in shipping. Also, shipper left it outside. Didn't even bother to knock to let me know it was there. The amount of time it took to arrive, was more than twice the expectation at ordering. All of the shipping confirmation says signature required, Don't believe it! Horrible, shipping company !
    terri
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/04/2023
    Whatever third party you all hired that delivered my tv The screen was broken and missing the remote and manual Once I saw the box I already knew it was gonna be a bad day
    Justin
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/30/2023
    Okay, but defective very quick.
    Overall a okay tv. After about a week it developed a pink bar running from the middle of the bottom to the middle of the screen. Anytime your are watching a movie or show in the dark or a darker scene it shows like a sore thumb. Having trouble getting a replacement which is very frustrating.
    Kyle L.
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/22/2023
    Excellent Customer Support; Great Picture & Sound
    I have only had my onn 65" Roku TV for a month or so so I cannot fairly give a 5 star rating since not enough time has passed to see how durable and long lasting it is. Maybe in a few years, but for now I CAN fairly assess it as a great television so far. The sound and the picture are both clear and rich. The remote control is simple and compact so very easy to handle and operate. Setup was quick and easy and navigation is as well. I REALLY like the live TV pause and rewind option too and couldn't believe how simple it was to set up and is to utilize. But... this is my second month of my second tv set after having to return the first one I bought when it got a few vertical black lines on the right side of the screen after barely two months of owning it. But let me tell you, onn customer support was AMAZING! I talked to real humans who were friendly, knowledgeable, and highly efficient. And they didn't interrogate me trying to find a way for it to be a result of mishandling the device so as to void the warranty. They heard me out and looked at a few pictures I sent them and had a refund issued by check swiftly. USPS delivered it within about a week. Thankfully I found the same model at a store less than a half hour from my house and had a replacement set up and going good by the end of the day. Although it was super easy and pretty fast it did somewhat cost me a few dollars in the long run because the refund was for the selling price minus the sales tax and the extended warranty I bought at the store for the device was an absolute waste of money. I try not to fret about the $70-$80 or so dollars convincing myself and my boyfriend that it was the angel's share and we shouldn't look a gift horse in the mouth. This device is approaching the age of death for the first one and if it breezes by and if I'm still enjoying this same television in a few years I'll try to remember to edit this review to include that fifth star.
    Rhonda Furnish
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/20/2023
    My First big tv
    I enjoy my new ONN TV. I can see my show really well.I had a 32 inch TV before this one. Ant this TV is the best I ever had.
    Unknown
  • 3.00 out of 5 stars review
    Verified Purchaser
    03/29/2023
    Concerned buyer
    TV was delivered a day late and according to the information I received from the company delivering it (Pilot) first said it would arrive on March 23rd and had to be signed for. Then recv'd notification that it was to arrive on the 25th of March and it was in town. I recv'd it on March 28th and no one had to sign for it and it makes me wonder if I had not walked out if they would have left it in my yard? The Tv has great color and very clear. It's the delivery company I am concerned more about.
    Nina
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/08/2022
    A joke
    I have been fighting with Walmart and Onn and Element for 6 weeks to get an exchange as my warranty 70in tv has vertical lines running through. They continue to deny an in store exchange, the 844-334-2355 number is a joke. The corporate number continues to refer it back to the Walmart customer care team who continues to refer it back to the store who continues to refer it back to Elements. 9 times of the run around for a TV in the warranty period. I have reference number after reference number and email after email and store manager name after supervisor name. Customer Service at Walmart is beyond ridiculous.
    kimber
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/20/2022
    Damages upon delivery...
    TV was a birthday gift for my mother. We opened the box and plugged the TV in it was damaged. Im very upset. Tired calling Walmart customer service off and on for hours no answer....
    earnestine
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/11/2022
    Disappointed that 70 inch Tv is cracked
    Received 70” Onn Tv and unboxed it today and the screen was shattered. I am seriously disappointed. I have had great delivery experiences on majority of items bought online. But the past 3 month it’s been a hit or miss. I have no idea we’re the disconnect is stocking person, loader person and delivery person are simply not careful with the items, or they leave the grocery at the wrong house. This super disappointing to us the consumer. One thing I would request it that all the above working people I mentioned please be proud of what you do for living. In these trying times we should be lucky that we have jobs to be able to work and afford little things like a tv that is not cracked.
    renee
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/13/2022
    70 inch Roku tv
    So this review is almost one year later, I will say the TV has held up great picture is excellent. The price that I pay was a black Friday price so it was excellent. The only thing I will say is I did have to change to the stand at the bottom as it did not fit my TV Consol, so I had to get a single stand instead of the two legs, but excellent product.
    tashica
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/03/2022
    Great TV picture, TV reception, customer support
    70" TV stand = 5 ft 2 in wide to swivel. Like a cell phone TV must be reset by unplugging and pressing the button on the bottom of the Red Dot Gizmo at the bottom left of the TV. Aim the remote at the Red Dot. Remote control allows user to toggle back and forth between two stations of over the air TV provided you have a window antenna. Reception is very good, hardly ever any pixelation. Almost every TV station over the air broadcast comes in really well. I bought this size to watch football and basketball and baseball. Really enjoyed the TV during the Olympics in Beijing China. If there is a difference between 60 hertz and 240 HZ I don't see it. What's the point of paying extra money for something you can't see? I'm really impressed with how good the TV looks while watching sports. Only drawback is the TV will occasionally blackout. Like a cell phone it must be powered off and powered back on using the method previously mentioned of unplugging and pressing the button at the bottom of the remote control unit. Toggling between two stations seems to bring the picture to back on if you haven't got time to reset the TV. Apparently cell phones and TVs use similar computer programming languages. I would really like an 86 in TV but the cost is four times greater. I would rather have 4 of the 70-in TVs. Good luck finding a TV stand 84" wide for an 86 in TV ! My TV stand is four letter size file cabinets each 15 in wide plus some plywood to swivel the TV off the edge. TV goes almost to the 8-ft ceiling. TV is way above eye level when sitting but it doesn't seem to make any difference to the picture quality. It's still a really good TV picture.
    Pablo XCrowbar
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/15/2022
    Great for our family
    We love our onn tv ! The amount of apps you can get is incredible. Our youngest who's two loved the kid apps and of course everyone else loves all the top streaming apps. What a great price for an excellent tv
    Misti
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/01/2022
    You get what you pay for. Lines in picture.
    After having the TV for 6 months, we have horrible picture with lines running up and down. Trying to work with costumer service now and it's so difficult. Lots of back and forth so far with no resolution. Never buying another Onn TV again.
    VDiddy
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/24/2022
    Nice size
    Nice big screen other TV's have better picture and sound but the price of the other TV's is 5 times as much. It does a nice job for what I need it for.
    1st time buyer
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/22/2022
    Excellent tv
    I'm pleasantly surprised by how well the onn 70in flat screen works and all the free channels and free movie apps we're able to see on this new tv. My wife bought a smaller onn tv for her office and she was very satisfied so we decided to buy a bigger one for our living room for Christmas. My only complaint is I'm having a hard time setting up our extended warranty ! Hope someone could get back to us about that ???
    jtapetillo76
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/21/2022
    Love my 70' Onn
    Love my new Onn and enjoy the picture and great ..
    Charm
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/08/2021
    Amazing for the Price but I have had sound issues
    Looks great and for an amazing price! Sound has gone out a couple times on it no matter what port im watching on and the only way I've been able to get it back is to reset the sound setting and then the sound will come back. Hopefully this won't be a continuous issue.
    DrewInThe417
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/21/2021
    Great t.v, awesome price
    Love it. Delivery came sooner then expected, t.v looks great no damage. Sound could be better but it works fine. I can hear the t.v from the second floor clearly, it only sound alittle muffins if volume is over 70. But all and all I'm satisfied with the purchase
    Miki
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/21/2021
    Great t.v, awesome price
    Love it. Delivery came sooner then expected, t.v looks great no damage. Sound could be better but it works fine. I can hear the t.v from the second floor clearly, it only sound alittle muffins if volume is over 70. But all and all I'm satisfied with the purchase
    Unknown