Customer reviews
3.67 out of 5stars
(15 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
03/19/2017
awesome!
According to my sister, is the best machine of its type. With its versatile array of jobs make it the best she has ever seen for the price.
carson
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
08/06/2018
WORST. BOBBIN CASE. EVER.
I got this sewing machine as a gift for my birthday in November of last year, 2017. I decided on this machine myself after doing SOME research, I wish I had listened to the bad reviews.
Although this machine is kinda lovely, I cannot stand the bobbin case. It gets jammed for no reason, it seems as if sewing a stitch for a good 2-3 minutes seems to set it off. The needle will stab the bobbin case, eventually chunks of the bobbin case break off, then thread will get caught in the jagged edges until you have to buy a new bobbin case for $20.
Case A (pictured) lasted about a month or two. I was sewing PJ pants for my family as an xmas gift and couldn't stand the frustration of the needle stabbing the case or the thread tangling in the jagged edges every 5 minutes - so I bought a vintage Singer 403A to finish my PJ bottoms.
In December, I ordered a new bobbin case that finally arrived around February. That one lasted a bit longer, although it was still being randomly stabbed, again, for no reason. I was using the correct foot for the stitch and it was threaded correctly.
I was finally content with Case B and started to appreciate the machine - since I can no longer return it - until last night. I was trying out some of the fancy stitches (stitch 57) when the needle jammed and got stuck in the bobbin case, FOR THE UMPTEENTH TIME (I just happened to switch to a new needle, too, so it was extra infuriating bending a brand new needle). I pulled out the bobbin case and found the huge chunk ripped off (pic 3) and decided that I'm finally sick of this machine and do not want to spend $20 every 3-6 months on a new bobbin case.
Pic 1 - Case A
jaisco
14 reviews
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2.00 out of 5 stars reviewVerified Purchaser06/23/2021Old is much better than NEWI had the sewing machine for two weeks, and started having problems with the stitching not going right. I tried to adjust my thread tension on every number available and it still was not doing as it should. I am out of town now, and when I do return home, hopefully, I can try it out again. If not, I will be returning the machine back to Walmart. I previously had a Singer Fashion Mate for 50 years and had to oil it twice!Menia
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5.00 out of 5 stars reviewVerified Purchaser04/27/2021NO instruction bookthe manual is on the internet I dont like that if i need to know something i want a book i can look at not hunt for it on the internet. dont have a way to copy it I want a bookleelee
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5.00 out of 5 stars reviewVerified Purchaser03/14/2021My fist new machineWas recommended by a friend. Exactly what I needed as a novice. Love the YouTube video on getting to know your machine, super helpful. Found threading the machine to be easy.Lehcar
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5.00 out of 5 stars reviewVerified Purchaser02/03/2021The machine.I simply love my new sewing machine. The footpedal that came with it didn't work but a simple phone call got me a replacement that works just great. I've already made my first machine quilt on it. I would definitely recommend the sewing machine to any begining machine quilter.LaurieMM
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5.00 out of 5 stars reviewVerified Purchaser01/27/2021Smooth and QuietThis machine took my rough edges with sewing and smoothed them out. Very quiet and easy to use!Unknown
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4.00 out of 5 stars reviewVerified Purchaser12/27/2020Denise
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5.00 out of 5 stars reviewVerified Purchaser12/02/2020Should be Singer of the Decade!This is the absolute best model of Singer sewing machines manufactured in a very long time. Metal inner frame, easy enough for a beginner with plenty of room to grow into. Lots of features for the more advanced sewist. Extra bright LED lights make it sew easy to see your work. Many decorative stitches to choose from all at the touch of a button. Choose to either use the foot controller or simply touch a button for automatic stitching. Set the speed control to your comfort level. The automatic needle up / down is perfect for making those pointed corners. The SwiftSmart threading system is awesome!! I have owned my 7640 for about 4 years and just purchased one for a friend. I have put this 7640 through some real torture tests and it has never let me down.Linda T.
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3.00 out of 5 stars reviewVerified Purchaser10/24/2020Fairly satisfiedI purchased this product about 6 months ago and enjoy it thoroughly. I do wish that the stich setting window would light up. Makes it hard to see the pattern settings.Karen
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1.00 out of 5 stars reviewVerified Purchaser08/18/2020Bobbin Case Defect + Too sensitiveI bought this particular Singer about a month ago. I should have read other reviews closely, but this was the only available sewing machine on singer.com so I went ahead and ordered. It took me a while to open up and train myself (watched several YouTube videos). It's been about 2 weeks I really started to use this sewing machine, but I only had nothing but issues. First of all, the bobbin case gets loose and rotate as I sew, and the needle was hitting on the bobbin case. Of course, the bobbin case is made out of metal/plastic,so the needle would not go through, so the needle tries hard by going up and down very fast, and then the machine jams and stops. To troubleshoot, I opened up the metal plate to see what was going on and realized the bobbin case was completely out of place. I had to put it back to where it was supposed to be and then tested out. It worked again, but after I do about a foot of straight stitching, then it gets out of place again. I can see the bobbin case moving through the bobbin plate (clear plastic so I can actually see it). To finish one small project, I had to stop and put the bobbin case back 4 times. I am attaching a picture which shows the needle marks. The bobbin case moves counterclockwise, and the needle hits on it. One other thing is the machine itself is very sensitive. If something is slightly out of place, it stops working so I have to re-thread and start all over. I think I have spent more time troubleshooting than actually using the machine to finish my projects. As a reference point, I had a hand me down Singer machine from my mom (about 35 years old) finally died. I could have taken to a repair shop, but the repair shop was not close to me and when I called, the wait time is 3 - 6 months so I bought a new one. I have been sewing since when I was in early teens and have done lotsRun2Be
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5.00 out of 5 stars reviewVerified Purchaser05/21/2020I love my Singer Confidence. It was worth the wait.I haven't had any problems with it at all. I am 100% satisfied and would recommend it to anyone interested in a nice machine, yet still affordable.Leslie
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3.00 out of 5 stars reviewVerified Purchaser05/20/2020I wont buy another one unless the jack is working!This product is easy to use and wonderful the only issue i have is the jack where the foot pedal connector is does not make good contact. The foot pedal doesn't work good. Sometimes i have to fight it. This happened within the first 24 hours of having the machine. I did not contact customer service to replace bc of covid-19 it would have taken me even longer to get my machine. Its also probably sold out. I was very limited on choices.AmandaSH
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1.00 out of 5 stars reviewVerified Purchaser05/20/2020Unfortunately I can't recommendI received this as a gift from my daughter in law. The machine worked beautifully for the first week but unfortunately the bobbin is set to lie flat underneath the tray, and it pops out of place easily. I couldn't reset it as the plate is screwed in and my arthritis prevents me from manipulating the screwdriver necessary to unscrew the plate. It seems ridiculous to me that it isn't easily teachable. I want to return the machine and my daughter in law has tried to contact Singer for a week straight now via email, phone and Twitter with no luck due to Covid 19. I put the machine back in the box now that I can't use it at all. I was really looking forward to sewing masks for my loved ones and using my machine for other projects during the lockdown. I'm in Florida and my family is in New York so no one can help me fix this.DiliaL
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5.00 out of 5 stars reviewVerified Purchaser04/21/2020Very happy.I hem, make repairs and embellish. My old sewing machine was purchased in 1969 for Mother's Day at Sears. It was a Kenmore. I spent many happy hours with that machine. Sewing for my daughter, myself and making pants for my son in parochial school. However after 50 years of loyalty and many happy hours creating it said uncle. I am one who services my machine regularly (probably why it lasted so long) . At 70 I may not get another 50 years personally, but I am hopeful my family will. I learned first to see on a treadle Singer sewing machine that belonged to my Nana. So Singer was my very first choice.Kath
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1.00 out of 5 stars reviewVerified Purchaser08/06/2018WORST. BOBBIN CASE. EVER.I got this sewing machine as a gift for my birthday in November of last year, 2017. I decided on this machine myself after doing SOME research, I wish I had listened to the bad reviews. Although this machine is kinda lovely, I cannot stand the bobbin case. It gets jammed for no reason, it seems as if sewing a stitch for a good 2-3 minutes seems to set it off. The needle will stab the bobbin case, eventually chunks of the bobbin case break off, then thread will get caught in the jagged edges until you have to buy a new bobbin case for $20. Case A (pictured) lasted about a month or two. I was sewing PJ pants for my family as an xmas gift and couldn't stand the frustration of the needle stabbing the case or the thread tangling in the jagged edges every 5 minutes - so I bought a vintage Singer 403A to finish my PJ bottoms. In December, I ordered a new bobbin case that finally arrived around February. That one lasted a bit longer, although it was still being randomly stabbed, again, for no reason. I was using the correct foot for the stitch and it was threaded correctly. I was finally content with Case B and started to appreciate the machine - since I can no longer return it - until last night. I was trying out some of the fancy stitches (stitch 57) when the needle jammed and got stuck in the bobbin case, FOR THE UMPTEENTH TIME (I just happened to switch to a new needle, too, so it was extra infuriating bending a brand new needle). I pulled out the bobbin case and found the huge chunk ripped off (pic 3) and decided that I'm finally sick of this machine and do not want to spend $20 every 3-6 months on a new bobbin case. Pic 1 - Case Ajaisco
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5.00 out of 5 stars reviewVerified Purchaser03/19/2017awesome!According to my sister, is the best machine of its type. With its versatile array of jobs make it the best she has ever seen for the price.carson