Back to SAMSUNG 65" Class 4K (2160P) The Frame QLED Smart TV QN65LS03 2021

Customer reviews

4.11 out of 5stars
(18 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
03/21/2021
Breathtakingly Beautiful
i, like probably all of these reviews, had preordered my 2021 frame tv. i was elated to see this updated mounting design. it will undoubtedly prove to be much more robust. the instructions could have been a bit clearer, however, they did eventually make perfect sense. the template depicts the height of the tv at two different elevations; the lower position is where the tv will be when complete, while the top elevation depicts where the tv will need to be held during installation to align the tv into the keyholes of the mounting brackets. the tv is so thin and is held flush to the wall. the cable to the box is very flexible, thin, and clear. measuring just less than 15 feet.
Mark

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
10/24/2021
Nightmare with one connect cable
love how the tv looks and the frame. from the first day i plugged it in. i have had issues with the tv restarting. i have troubleshooted everything to no avail. i suspect the sensitive one connect cable is to blame. not a good set up at all. i have submitted a service ticket so we will see what happens.
JGATL
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    05/22/2022
    The best!!!
    I would like to start by saying my Samsung TV is great! The TV shows crystal clear, I also have all Samsung products so it works well with all of my devices. Setup was easy, but you must have a Samsung account to access some of its services like HBO max etc. Overall my experience with my TV is great, no issues at all. It was easy to setup my phone to the device, 10 out of 10 would recommend.
    Domino29
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/22/2022
    What we expected
    The picture mode is great and none of our friends believed us when we said that it was a TV. Exactly what we were going for! The tv picture quality is as expected and has great features with the smart tv feature. Super easy to install and set up. Highly recommend!
    Nick2Nick
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/12/2022
    For a piece of art it's a great tv
    i love my new 55" samsung frame tv. the picture quality is amazing and the picture is still visible and clear when the room is filled with sunlight. it is so amazing to walk into the room and have artwork appearing instead of a black screen. in order for the art to appear on the screen when you are not watching tv, you can purchase a subscription, purchase a piece of art, or upload your own photographs or downloaded artwork. in order for the image to fill up the entire screen, it must be formatted to 3840x2160 pixels. you can also configure the tv so that the artwork does not appear on it until the tv detects motion in the room. this feature is great to protect your tv screen and the artwork appears in mere seconds.
    Adam G
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/09/2022
    Factory defect
    i have ordered this tv 3 times and they have all been damaged. upon arrival it looks great and i have the 50" which is fine. however, when i go to plug in the tv the input is warped and for the price i would expect a perfect tv. not sure if this is just with the 65" but it's really unfortunate because i was so excited! now i have to re-package it again, schedule a pick-up and the price has gone up. i'm sure samsung would honor my old price but it's been a nightmare to get through to anyone.
    Nicole K
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/09/2022
    Best smart tv ever!!!
    I've had my eye on the Samsung Frame tv since it came out. I'm so glad that I took the chance and purchased. It's one of the flattest laying tv's that I've ever seen. The picture and sound quality is amazing. I love how the setup with my phone and the app was seamless. The overall setup was less than 30 minutes. Another thing that's impressive with the tv is the actual ability to have it as wall art. I love…love…love…that feature. There are tons of apps available to use on the tv. I love the Samsung health app that gives you tons of access to exercise videos. I tried this one rainy Saturday and was quite impressed. Of course, I'm still getting to learn about my new Samsung Frame tv so I'm sure there will be more cool features to discover. Overall, what I've discovered in the time that I've had it…I'm very happy and so impressed. I definitely would recommend the Samsung Frame tv. I received this product at a discounted price for an honest review.
    Nycole007
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/09/2022
    Bought a 65” and a 55” and was in love until….
    we bought a 65” and a 55” and absolutely loved the sleekness, fit to the wall, and the new instructions of the wall mount made it easy to use as well. unfortunately within the 1st week our 55” has dimmed on the right side. we were sooo exited to show everyone at our house warming party but whem we turned on our work of “art” we were devastated that the tv was already defective. our 65” is perfect. its lretty far away from our router and still picks up the signal perfectly. hopefully samsung stands by its product and replaces this tv. i will update as we go through the warranty process.
    Eric
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/06/2022
    WANTED 2022 With New Features
    i wanted a frame tv over our new led fireplace since we bought this house, but had to remodeled first. after great reviews for new 2022 frame, i waited for it. ordered 2nd day it became available. i went to work to get it exactly placed on fireplace wall. one connect box was different size (larger) than expected. instructions are terrible. saw several youtube videos. measured twice and drill once. knew where studs were but couldn't get mounting brackets positioned. by grinding out 1/4" they fit. mounted brackets and made all connections. nothing worked! no lights on anything. again back to youtube for help because there's nothing in box to help with startup or troubleshooting. did everything suggested and success with no thanks to samsung. love the no glare screen.
    MikeC
  • 3.00 out of 5 stars review
    Verified Purchaser
    01/23/2022
    Good TV with broken hdmi2.1
    it's already 1 year hdmi 4 port is not working with xbox series x. i bought the tv in december 2021. install latest fw update. no effect. lots of open discussions in the internet. according to rumors samsung developers already have sw fix for the issue. but it's not yet delivered. even if it's going to be delivered - this is shame to have it broken for so long time. be able to play 4k 120hz vrr hdr - that was one of selling points for me.
    AntonTer
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/24/2021
    Nightmare with one connect cable
    love how the tv looks and the frame. from the first day i plugged it in. i have had issues with the tv restarting. i have troubleshooted everything to no avail. i suspect the sensitive one connect cable is to blame. not a good set up at all. i have submitted a service ticket so we will see what happens.
    JGATL
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/05/2021
    TV Of My Dreams
    After quite a bit of research we landed on this tv. I am so happy that we went with it because it's so beautiful. We had it on the stand for about a week, but that was easy enough to "install" and then remove. The mounting was not too difficult to figure out, but we were surprised that the wall anchors included weren't for drywall, but for cement. That being said it took two people less than an hour to do. The tv is easy to use, and the picture quality is amazing. Also I love having all the art to choose from when the tv is off, which was a main reason for us purchasing this. **This isn't related to the TV but the shipping was a nightmare. When we bought it we were given a date that got pushed back twice so that by the time it arrived it had taken two weeks***
    PSimissU07
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/11/2021
    Obsessed!
    beautiful picture! amazing sound! pretty easy installation now that there are installation videos up on youtube to view. its absolutely easy to use and beautiful as art as well. mounted flushly to wall. just hoping the bevel frames come out soon for purchase.
    Tiff
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/02/2021
    Slim, Beautiful TV
    we bought the frame tv to incorporate into our gallery wall and it does not dissappoint! the mounting seemed complicated so we hired a task rabbit and had it installed professionally. the tv sits fluah and looks stunning! the picture quality is beautiful and the overall design of the tv is excellent! the art will never fool anyone that its not a tv, but its so much better than the typical black hole on the wall! we've also stopped using our fire tv since the tizen software works great! overall, we are very happy! the price is a bit high, especially considering there are oled tvs that cost less, but the form factor is what we wanted.
    JMC128
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/25/2021
    Sleek and slim!
    this tv looks great! the art option will never look like a true piece of art but it is close enough in daylight to improve the overall decor and get rid of the “black box” look. the prior reviews about the mount are ridiculous. it works great and is easy it install. the problem is the instructions are not clear and it took me a minute to understand the included table which tells you the exact distance to space the mounts apart based on your tv size. once you figure out the table, a clown clown could do it, let alone an engineer. the one connect box is big and a bit clunky. i decided to put it in the wall instead of running the cable.
    Jason
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/24/2021
    Love it but takes time to hang
    the instructions for this tv are certainly not clear. you are lucky if you hit two studs perfectly where you want the tv. i suggest going to the hardware store and getting dry wall achors. it took me about one hour to figure out how to mount the tv. there is a template included but trying to use that and make it level is difficult but not impossible. i wouldn't go too crazy trying to get the template level becuase you do have a good amount of correction once its hung. just need to make sure you get the height correct. once hung it looks beautiful. so thin, and near flush to the wall.
    Justin
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/21/2021
    Breathtakingly Beautiful
    i, like probably all of these reviews, had preordered my 2021 frame tv. i was elated to see this updated mounting design. it will undoubtedly prove to be much more robust. the instructions could have been a bit clearer, however, they did eventually make perfect sense. the template depicts the height of the tv at two different elevations; the lower position is where the tv will be when complete, while the top elevation depicts where the tv will need to be held during installation to align the tv into the keyholes of the mounting brackets. the tv is so thin and is held flush to the wall. the cable to the box is very flexible, thin, and clear. measuring just less than 15 feet.
    Mark
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/19/2021
    Love it ! Mounts fine
    the reviews seem to be about the mount and not the tv. this tv is awesome, the art mode delivers exactly what i expected, the image and build quality is solid, and i will be disconnecting my apple tv as the smart tv features do every thing i need. the new remote has solar and usb c charging and is a big plus. mount: i will say its a bit of a process and you will need some drywall anchors but i have had to purchase those for pretty much anything i needed to hang in dry wall. it was about as difficult as mounting a heavy picture frame this size and no more. i was able to get a stud in each mount no problem. i think the complaints just come from lack of experience, a little time consuming but this is a very unique product and i expected it.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/14/2020
    Very cool tv
    Easy to mount, especially with the included mount, screws and paper. Setting up was also a breeze and simple. I wish Ethernet was available, especially since this was far from the router, but no complaints other than that. Looks: The Frame included is black - but others can be purchased to look more like a traditional art frame. With ART mode on, the combination is striking. The subscription or self upload ability are a thoughtful option. I tested the mounts prior to the wall mount, and found it easy to install, and great that it can be hidden within the back. I dislike having to store bulky tv mounts I may or may not use. Sound and image: The sound was good enough for a small room, and 4k image is great. Power: I like the sleep mode, and dimming option. It should be a negligible increase in costs with this on more than the usual Tvs.
    farmerboygt
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/14/2020
    Living Masterpiece
    Obviously the picture is perfect - it's Samsung. Which means the physical design is sleek and simple, and the materials are sturdy and inspire confidence. The white remote had me do a double take, as I'm used to black or metal, but it is solid and intuitive, and is easy to spot in a cluttered environment. Setup was so simple I almost missed it. The longest part of the process was keying in my wifi network password. Built-in apps cover all the bases. I was able to download the couple that I usually use that weren't there, so I could say goodbye to a certain USB dongle device. I'd like to strip a couple of the built-ins from my home screen, but you can rearrange them so it's not a big deal once you use the device. Sound is amazing, considering I have no idea where it's coming from. No visible speakers or soundbar, but it has excellent audio volume and clarity. The Frame hangs flush to the wall, and looks like a movie poster. A single wire connects it to the base device, and I'll probably slip that through the wall to complete the look. I prefer the art to be set about as dark as it can get, which matches the brightness of the wall and looks like a poster. When it's brighter it looks like a high-quality backlit movie poster at the theater. There are art options available via subscription, but I've found the free selections work like a charm in my room. I'm not used to switching out paintings on a regular basis, so that habit is one I'll have to get into. As it is, I've left it on a gorgeous landscape by Edvard Munch, which compliments the decor perfectly. The art is accessible with the tap of a button on the remote, and is instant. It turns itself off after 2, 3, or 4 hours of idle time, or when there is no light detected in the room - both of those are energy saving settings that make the Frame blend in to its environment and save energy in the process. The only tricky part of the entire installation process was mounting the drywall anchors. The screws for the included flushmount (and it really is flush) have very flat pan heads, so you really need to use them instead of subbing out other screws, and they're really long, so you need to use the anchors provided, which are substantial and high-quality. Just don't let them spin in the wall before they start to open. There's a trick to it that eventually made the install look really professional. I love this TV and can't wait to experiment with uploading photos and using different mattes. Thumbs up!
    Xeanxensen